Scott Resnick
Scott Resnick is the President and Owner of Today's Telecommunications Industries, LLC (TTI) in Houston, TX. For the past 39 years, Scott has been instrumental in serving the telecommunications needs of some of Houston's largest and most influential companies. TTI is one of the largest NEC dealers in the United States. Scott is an avid baseball fan, loving father, husband, and a world traveler.
Latest
Is Your Phone System Ready for Business Growth?
The needs of a business can shift quickly and when they do, it is important for your tools to shift with you, both effortlessly and with solid support to back you up. Having an agile…
Video Conferencing: Do’s and Don’ts
Three decades after it first emerged on the scene, video conferencing has quickly turned into an everyday part of business operations. And because of recent innovations like the NEC VoIP phone system, many companies now…
How to Successfully Train Your Call Center Team
With the continual advancement of technology and development of automation, it’s no surprise that many businesses believe that voice-based sales and customer service are dying a natural death. However, this notion could not be more…
4 Times Your Business Needed Unified Communications
Lately, there’s been significant hype about what unified communications is and isn’t, but what’s more important is what it can do for companies: its impact on the business itself as well as its processes. Unified…
Is Your Office Ready for Fiber Optics?
Fiber optic technology has seen immense growth over the last several years and can be found in many interesting aspects of our everyday lives. While more and more people are hearing about this, not much…
5 Tips to Keep Your Call Center Team Engaged
With the increasing emphasis placed on a customer-oriented business approach nowadays, top-notch customer service is the main goal of every contact center. Unfortunately, with the unbelievably high volume of calls coming in every day, providing…
3 Reasons Your Business Phone System Needs Mobility
Buying a business phone system without mobility features is like buying a car that can only go in reverse: No matter how awesome the rest of the features are, you’re going to be pretty limited…
What You Need to Know Before Buying a New Business Phone System
If you’re in the market for a new business phone system, the choices can seem overwhelming, making it tempting to just put things off. In the long run, though, you’ll end up paying for it in…
6 Reasons You Need Call Recording and Reporting
We’ve all had the experience of calling a business only to hear a recording that says something along the lines of “This call may be recorded for quality assurance purposes.” Call centers have used call recording…
4 Features Your Small Business Phone System Needs for 2016
Sometimes, small business owners don’t think that they deserve the best tech. You might think that only large organizations need cutting-edge technology. Or you might have limited resources that you can spend on updating your…