Bill Hogg
Bill works with senior leaders to stimulate change – that excelerates passion, productivity and profits! For over 30 years, Bill has been the go to guy when the world’s most recognized brands are faced with challenges that require change -- to improve bottom line results. Bill takes no prisoners, and his clients love him for it! For additional articles and information on how to transform your organization visit us online at www.billhogg.ca
Latest
Is Your Leadership Limiting Your Organization’s Ability to Grow?
Leadership capacity is more than simply skill development; it’s about performance, growth, transformation and change. For the purpose of our discussion in this series of articles, let’s define it as; “Leadership Capacity is the skillful…
3 Key Elements of a Strong Change Management Framework
Realizing a need for change and having a plan to stimulate change are very different. Making any type of change to the status quo is never easy—it’s even more difficult without a clear change management…
Start, Stop, Do Different
Many people are familiar with the expression, Start, Stop, Do Different from personal evaluation processes—those regularly scheduled reviews by our supervisor. Management will often use this outline to give us feedback about our performance. But…
Customer Service Training is for Managers Too
Good managers know that customer service is the lifeblood of any successful company. It’s costly to run a business that is dependent on “new” customers. It’s far more cost efficient to focus on converting customers…
5 Ways for Leaders to Influence Organizational Culture
Leaders have a huge influence on organizational culture. In fact, you probably have more influence than you realize, and sometimes this can bite you if you are not conscious of how your words and actions…
First Be Consistent, Then Become Great!
I recently read an article “Consistency Is Far Greater Than Rare Moments of Greatness” by Scott Ginsberg The Nametag Guy. In it he makes the point “Because ultimately, consistency is greater than rare moments of greatness….
Having a Clear Change Process: The 3 Elements of a No Excuse Mindset
A clear process is a vital component of achieving success in business. A strong process can be the difference between achieving some business goals occasionally or all of your business goals all of the time. Stimulating…
4 Leadership Behaviors That Build High Performance Work Environments
Focusing on the small fixes will not put out the fire. Instead, this approach only takes up your time and leads to your company losing sight of larger, more important issues. Successful companies understand that…
5 Steps to Turn a Negative into a Positive Customer Experience
A negative experience often means the customer goes elsewhere with their business—and often they tell their friends. So each lost customer means more than just their lost business, but it results in lost business from…
The Importance of a Distinctive High-Performance Culture
All companies strive to have their team arrive each day highly motivated, ready and eager to do what it takes to get the job done. However, this is more of an ideal than reality. Motivation…