Posts Tagged ‘Technology’
Top 5 Trends in Customer Service Innovation Heading into 2018
Customer service has always been key to a business’s reputation, but it’s more important than ever today. Consumers across the globe have access to a world of options, and if one business fails to satisfy their needs, they can look elsewhere. For example, 78 percent of consumers have abandoned a transaction due to poor service,…
Read MoreEcommerce and the Courier Business Rising at Astonishing Rates
From Black Friday in the west to Singles Day in the east and let us not forget Cyber Monday, the manifestation of ecommerce within modern society is one that cannot be ignored. Some of the largest corporations in the world Alibaba, Amazon and eBay owe their staggering success to the internet and our addiction to…
Read MoreConnect to Your Audience When and Where They Need You
Last week we talked about these facts in terms of mobile technology in our world today: 95% of all text messages are read and read within 90 seconds of receipt 65% of all email is opened on a mobile device versus a desktop or laptop Mobile is now the first screen worldwide – eclipsing screen…
Read MoreShowcase Your Business in a Virtual Tour for Improved Customer Experience
The advent of the Internet has caused a huge change in consumer behavior, especially for new businesses. Nowadays, when we are interested in a particular product or service, the first thing that we do is look it up online. If a local business does not have a strong online presence, its chances of survival are…
Read MoreThe Mobile Revolution is Not About Technology
The truth is, we live in a permanent technological revolution. Remember when you didn’t have a cell phone because no one did. Granted some of you may be too young to remember that – but the majority of readers are not. That’s a pretty short window. We’ve gone from not knowing what a mobile phone…
Read MoreWhy Your Company Should Implement Single Sign-On
Digital has replaced analog in terms of recording and reporting at work. While such technology is a nod toward increasing speed and reach, it sort of has a side effect. The applications your team is using come from different vendors, and not all of them may be compatible for integration. Among the few broad solutions…
Read MoreWhy Virtualization Is Good for Your Business
If you have ever split your computer drive into multiple partitions, you have engaged in what is known as virtualization. A drive partition is defined as a logical division that splits your current hard drive into two separate drives. The same can be done with operating systems as well. It’s called operating system virtualization. Here,…
Read MoreThe 5 Best Ways to Speed Up Your Website
Whether you knew it or not, the speed at which web pages load is very important for two reasons. First of all, even though the mechanics of the Google algorithm aren’t publicly available, it seems that page load times have a direct effect on rankings. We’ve known this for years, and Google is always trying…
Read More3 Big Reasons Businesses Embrace Managed IT Services
In a tech savvy nation like ours, it is common for businesses of all sizes to inquire about Managed IT Services. When it comes to business growth, one must recognize the importance of outsourcing various tasks to save time, money, and brain space. Choosing to delegate your IT services to a third-party vendor is equal…
Read MoreHow Evolving into a “Tech Company” Could Secure Your Future
How broadly do you define your business? We’re living in an age where business success is shrouded in a conundrum. Let me explain what I mean by that. Regular readers of these pages are well aware that I promote finding a niche for your product or service. The “riches are in the niches,” I like…
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