Showcase Your Business in a Virtual Tour for Improved Customer Experience
By: Nichelle Antoque
The advent of the Internet has caused a huge change in consumer behavior, especially for new businesses. Nowadays, when we are interested in a particular product or service, the first thing that we do is look it up online. If a local business does not have a strong online presence, its chances of survival are slim, at best.
The good news is that it is possible to bring your business online, showcasing it to potential customers through a virtual tour. Whether composed of images or videos, this interactive tour can make a genuine difference for your local business.
Why should you consider a virtual tour for your business?
Let’s say a customer is interested in a new product/service, which your business offers. He/she will use a search engine, to search for the product/service in question. If your website includes an interactive tour of your business, the customer will be more likely to choose this listing from all the search results.
What matters is that one can explore your business and get a better look at the products/services you are providing. Moreover, virtual tours will give the customer a “real feel,” which is an essential part of the shopping experience.
Virtual exploration, an essential aspect for the modern-day consumer
Once a business listing is accompanied by a virtual tour, the chances of generating customer interest become considerably higher. The Internet is often used to search for products and services; if a local business does not come with the possibility of virtual exploration, there is a risk of being overlooked.
Do not think that this is because local businesses do not have an online presence; consumers will use the Internet to search for local business information, choosing the ones that have the most to offer. A complete business listing has to include a virtual tour.
Better visibility for local businesses, with consumer engagement
A virtual tour can bring customers into your store or office, giving your business increased visibility. When one is presented with the possibility of checking out a local business online, he/she will feel compelled to see that business in real life, as well. This form of consumer engagement can help make the difference between a successful business and one that will be lost among other listings.
Impressive virtual reality brings your business closer to consumers
For a long time, the Internet has been used to promote new businesses. However, as the competition increased and many companies started to provide similar services/products, it was necessary to come up with something new.
Virtual reality has appeared as a genuine lifesaver and, today, thanks to these virtual tours, one is able to bring his/her business closer to potential consumers.
The best marketing tool money can buy
In the simplest of terms, a virtual tour can be defined as a sequence of images, used to showcase a business. Sometimes videos are also taken, completing the virtual tour.
However, you will quickly discover that a virtual tour is one of the best marketing tools a local business can use. It can attract potential customers and ensure that they visit the actual business; it can be used to highlight new services and products, standing out from the crowd and defeating the competition.
Once you can take a virtual tour of a local business, you will definitely feel compelled to visit it. As a business owner, you will have the benefit of enhancing your search page listing and drawing more online users to the actual premises of the business.
A virtual tour is nothing but immersive, especially when given the chance of exploring the different parts of your business. Interestingly enough, such tours have been seen to attract online customers – they stimulate such customers to visit the physical location and re-discover the traditional shopping experience.
What are the features offered with a virtual tour?
If you have decided to showcase your business through a virtual tour, the first thing that you should know is that such tours are often composed of high-resolution photographs. A professional camera is used to create these 3D walk-throughs so that you can present your local business in the best possible way and interact with the target audience.
The quality of the photographs is genuinely amazing, and the virtual tour is available for exploration on a broad range of devices (computer, laptop, smartphone, tablet and VR devices). What matters is that potential consumers have the opportunity to see your business as it is, feeling as if they were right there.
What are the kinds of local businesses that can benefit from a virtual tour?
Any local business can take advantage of a virtual tour, since it’s all about showing potential customers who you are and what you are capable of offering. Whether you run a real estate business, a winery or a brewery, you should definitely consider the benefits that a virtual tour has to offer. The same goes for retail shops, hotels and B&Bs, resorts, lodges and even schools or universities.
Let’s say you are the proud owner of a real estate business. With the help of the virtual tour, you can show your offices to those who are interested in your services; moreover, you will have the unique opportunity to showcase commercial properties and, thus, coming closer to potential buyers.
As a hotel/resort owner, the virtual tour will allow you to present the best features of your properties and the facilities offered. Thus, you will be able to attract new customers in an instant and extend your profit margins.
Final word
A virtual tour can establish a stronger presence for your local business, allowing you to stand out from the crowd. At the same time, it gives you the opportunity of interacting more with the customers and getting instant feedback.
It is one of the best ways of gaining exposure for your business, and you should not hesitate to use it, to establish both trust and credibility.
3185 Views