Overcome Sales Roadblocks by Believing in What You Sell

As human beings, we are very good at picking up visual, verbal and non-verbal signals from another person. Body language gives us the first impression of another individual, and it is true that you do not get a second chance to make a first impression. In other words, you can’t always “fake it ’till you…

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Your Legitimate Business Reason?

Do you have a legitimate business reason for reaching out to your lead? If you do not, then you are spamming! What Is Your Legitimate Business Reason? When you have a legitimate business reason to make a cold call, a marketing email or a business text then you have a much better chance of success…

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What About Sales Person Retention?

Retention is a hot topic—customer retention that is. We’ve all seen data around customer acquisition costs. Basically, the cost of acquiring new customers is several time higher than the cost of retaining and growing existing customers. The whole subscription model, on which all SaaS and XaaS companies are built has customer retention as a fundamental…

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The Psychology of Sales: 4 Strategies to Increase Your Conversions

If you want to increase your sales, it helps to have an understanding of psychology. People make purchases for complex, often emotional reasons. That’s why a good sales person is also an amateur psychologist. Here are four strategies to help you make the most of psychological principles to get more sales. Understand That People are…

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Customers and Sales: We Need Each Other!

If I were to assess the worlds of buying and selling through much of what I read, I would come up with the conclusion that Customers and Sales people are on diverging paths, we are doing as much to minimize our interactions with each other. The Holy Grail of these diverging paths is AI—from a…

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Making B2B More Like B2C Sales?

I read a terrific article by Tiffani Bova, “6 Tips For Selling In The Age Of The Connected Consumer.” There’s a lot I agree with, but one point stood out, Make B2B More Like B2C. I don’t disagree, in fact, there are huge amounts we can learn from B2C, particularly in the areas of personalization, customer…

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Buyers Aren’t Killing Sales, Sales People Are Killing Sales!

I get so weary about the endless drivel about the “Death Of Sales.” Ironically, I never see a post from customers/buyers—even procurement—about the death of sales, though I’m sure many would appreciate it (a variant of “What do you call 600 lawyers at the bottom of the ocean” joke—If you don’t know the answer, it’s…

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How to Get Distribution for Your Products

The ultimate goal of many small business owners is to eventually see their products on the shelves at Target, Costco, or other big-box stores. After all, you can make far more money this way, as your product gets exposed to so many more people than you can could get on your own. So how do…

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Are You a Commodity or Are You Different?

One of the first questions we ask a new client is “how are you different?” We usually hear things like: Our people are better Our products/services are better But rarely do we hear, “we do what we do differently than others do it.” The harsh truth is, your people probably aren’t better. They may be…

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We Always Make an Impression

There was an interesting comment in one of my latest rants, “God, Save Me From Clueless LinkedIn Prospecting.” The reader said, “At least he made an impression you will never forget.” He’s absolutely right! Every prospecting call or email, every interaction we have with a customer, everything we do makes an impression. The issue is, is…

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