Why Are You Afraid of Your Customers?

Do you find yourself reluctant to touch base with customers because of fear of what you might find? Do you think that no news is good news? When you think about reaching out, do you ask yourself, “What if something is broken?” or, “What if they ask a question I can’t answer?”
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Maximize Your Giving by Avoiding Takers

The difference between givers who climb the success ladder and those who struggle comes in who they do their giving to. The most successful givers are strategic when they give: they will give generously to fellow givers as well as to takers, but they will be very cautious about giving to takers.

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5 Steps to the Mother Lode

That next telephone call or email could be the mother lode of opportunities. Of course, if the mother lode is to fall into your lap, it won’t come by happenstance, but through a concerted effort.
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Know Your Role As The Owner

As an entrepreneur starting a new business, you often have to wear the hat of cook, dishwasher, accountant, and general manager. However, one of the biggest mistakes a young owner will make is not quickly clarifying their role within the organization.
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Role Models

In order to be a great leader, you have got to be a great role model. Managers often forget that their staff watches their behavior and uses it to guide their own reactions. So what characteristics should the role model of a business—or a non-profit, for that matter—have?
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4 Reasons Why Being a Mompreneur Is Healthy for Both the Kids and the Business

Power to the mompreneurs indeed! Being both a parent and owner of a small business is not without its daily balancing act. As both a CEO and mom to two very active sons, I know all about the art of time management and taking care not to spread myself too thin with the activities I participate in. I love being a mompreneur and find it to be the gift that keeps on giving for both my children and the company.
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Interview with Business Owner Joe Fugere of Tutta Bella

In honor of small business month this May, we sat down with small business owner Joe Fugere of Tutta Bella, the first (and best) Neapolitan pizza chain in the Pacific Northwest, to document his experience running a business in America, how he’s growing under the current economic climate, and how he plans to be successful in the future.
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