What Startups Need to Know Before Hiring More Employees

Growing a startup company is exciting, but it can also be challenging. The most challenging aspect of growing a startup is expanding your workforce. Hiring new people is a process that must be done with caution. Like a piece of real estate, machinery, and technology, employees affect the productivity of a company. It is important…

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Personality Matters: 3 Traits for Call Center Agents

Call centers have consistently high turnover rates. Turnover rates as high as 20 percent are considered “low,” and some call centers even have the distinction of achieving 100 percent turnover. It’s not hard to see why: The work is stressful (and often frustrating), the pay is low, and the career path isn’t always clear. For that reason,…

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Limiting Absenteeism in the Workplace

Limiting costs and increasing efficiency are priorities for any business, particularly SMEs. With studies indicating that, on average, 9 days of unscheduled absence are taken by employees in the UK, US, and Canada each year, it is clear that more needs to be done to tackle the issue. Here we take a look at some…

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Setting Goals for Your Employees

As a manager, the important thing is not what happens when you are there, but what happens when you are not there. ~Ken Blanchard I am continually surprised by how many businesses do not set any goals for their employees. Without goals, there is no accountability, and employees will just do what they think you…

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5 Tips for Giving Constructive Feedback to Your Employees

Many managers cringe at the mention of giving feedback to their employees—most of them are usually trained to lead teams or manage resources, not give constructive feedback. This is a serious mistake that can cost a lot in the daily operation of a company. Managers who don’t know how to provide feedback to their employees…

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Gifts versus Cash: Which is More Effective as a Corporate Giveaway?

Certain corporate gifts have a greater effect than cash. A recent study demonstrated that that travel and merchandise incentives are more attractive to employees and investors than financial incentives. In the merchandise category we have gift cards, which proved to be the most popular kind of award item. Those who participated in the study declared…

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How to Fire the Right Way

According to a recent Human Capitalist article, over 30 percent of new hires quit within the first six months. However, many unsatisfied employees choose to remain and poorly perform at their job. Terminating an employee can be a stressful experience. However, following the four tips below will reduce problems and ensure legal compliance. Documentation “If…

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The Peter Principle Can Paralyze Your Startup Team

The good news is that recent big company financial woes and layoffs have generated a flood of candidates with real experience seeking positions at startups. The bad news is that many of these frustrated employees may have already reached their level of incompetence (The Peter Principle). They are not the ones you need in the…

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