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Posts Tagged ‘Brad Smith’

Consumer Debt vs. Business Debt

By SmallBizClub | Jul 21, 2015
consumer-debt-vs--business-debt
No matter where you go or what you are doing in America, debt seems to be a part of the world we live in. America is a debtor nation and that refers to a lot more than the national debt.
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Protecting Your Business from Credit Reporting Errors

By SmallBizClub | Feb 3, 2015
Given the importance of a strong credit rating to a small business owner, any possible error that might occur on a business’s credit report might have a devastating effect on that business’s future prospects.
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Even in Crisis, Outstanding Customer Experiences Can Put Companies on Top

By Brad Smith | Jul 11, 2013
Not delivering an outstanding customer experience can lead to unfavorable opinions about a brand, and even an entire industry. Many small businesses don’t prepare for a crisis, leaving them susceptible to public criticism and the potential loss of customers and revenue.
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It’s Not Too Late to Make 2013 the Year of the Customer

By Brad Smith | Jul 1, 2013
This year is more than halfway through. You had every intention of making 2013 “the year of the customer” for your business, but you just haven’t found the time or resources to make the changes you planned. Well, it’s not too late to put more focus on the customer experience.
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