In design, there are many subcategories that specific how a website or other medium looks and behaves. Behavioral design puts the user’s experience (UX) at the forefront of the work and ensures the customer takes the actions the business owner wants. You can move something through the buyer’s journey much more easily when you understand […]
Behavior
Do You Know Your Team’s Talent Quotient?
Many small business owners don’t think they have time to effectively evaluate and develop their employees, but this is fatally flawed thinking. Understanding the talent of the people on your team not only allows you to effectively determine who is your next rock star, and who may need to be escorted out but most importantly […]
Anonymity Dilutes Accountability
A major way to increase accountability is to reduce anonymity. Anonymity dilutes accountability. Surround yourself with people who have high expectations for you. Be responsible to yourself first. Lose the pride. Open yourself up to accountability.
How Not To Lead
As much as a business owner should focus on the right behaviors, it is also important to be aware of the wrong behaviors. With few ways to succeed in business and a thousand ways to mess up, evidence suggests that people are more likely to remember what you did wrong than what you did right.
