Our relationship with each other has evolved over the past 10 years. We are always connected, thanks to the widespread use of smart devices and the internet. At first, the difference was barely noticeable. However, in the coming years, there won’t be many facets of our existence that aren’t interconnected. We use our cell phones […]
Top 6 Benefits of Using Field Service Management Software
Supervising a company’s field operations is one of the most time-consuming and labor-intensive jobs. The amount of multi-tasking alone is enough to drive even the most seasoned managers crazy. You don’t want to manually track down your entire staff because one client received service late. Luckily, there is software that provides a solution. Image Source: […]
Comparison Of Cypress And Selenium 4 to Test Browser Operations
Selenium and Cypress are test technologies that automate browser operations to perform functional testing on online applications. Selenium has been around for a long time, but Cypress is a relatively new test community. Even though Cypress was just recently released, it has already garnered momentum, with 22k+ Github stars and 530k+ downloads each week. With […]
6 Processes of Online Stores That Need Automation
In the second quarter of 2020, the U.S. eCommerce sales increased by 43.7%. This growth decreased slightly in 2021, but it’s not the point. The point is, how to remain in business and compete with such giants as Amazon, eBay and Walmart. What I suggest is that entrepreneurs reduce operating costs and improve customer service […]
5 Ways to Streamline Your Business Processes With Automation
Business process automation (BPA) is about using technology to automate repetitive, time-consuming tasks in your business. It was once something only big corporations could afford to implement, but along with outsourcing, using automation software is now a viable option for small and medium-sized businesses. And the benefits of automation can be enormous. With more than […]
Why RPA is Right for SMBs
Nowadays, it’s safe to say that RPA adoption rates are on the rise. While bigger organizations have been experimenting with RPA (robotic process automation) for years, smaller businesses have just recently started to catch up. The sudden spike in interest can be attributed to the fact that RPA technology has become much more accessible in […]
Customer Service Automation: Is It a Smart Investment?
Today, automation is everywhere. From social media to grocery shopping, you have multiple ways to automate many facets of your day to day activities. Automation in customer service is no exception. As customers are becoming more demanding and tech-savvy, customer service and sales automation are growing. Not only does it make the process faster, but […]
Is Automation the Answer to Challenges Post-COVID19?
A recent report from analyst company Forrester revealed that many companies are set to invest more in automation than in rehiring due to the COVID-19 crisis. This has understandably led many people to feel concerned that the rate of automation is increasing, and worry about what this means for jobs and the economy. While there […]
The Ultimate Guide to Business Process Automation
Business Process Automation: these three words separately are pretty easy to comprehend. There’s “business”, which is the entity that you own and use to make money; there’s “process”, which is a series of actions; then there is “automation”, which refers to something happening without the need for manual operations. When these words are put together, […]
What is Marketing Automation?
Marketing automation is one of those buzz words that is being bandied around quite a bit lately so I thought it was time to define it and help you determine if it makes sense for your business. Marketing automation refers to software platforms and technologies designed to help businesses market/communicate more effectively on multiple channels […]