Is AI Harming Your Sales Efforts?

Men are shaking their hands in modern office

“Have your robot call my robot.” (said no one ever). As business owners, it’s tempting to leverage technology to automate processes and replace people to make things move faster and easier while reducing impact on our bottom line. All things that are good for the business. But is technology like AI harming sales? Are automated processes…

Read More

The Why and How of Using AI in Your Small Business

Portrait of programer fixing glasses while typing on laptop smiling satisfied about compiling results sitting at desk

Artificial Intelligence (AI) is revolutionizing the business landscape, offering innovative solutions to challenges faced by small business owners. As AI technologies continue to evolve, their applications in small businesses have become increasingly diverse and practical. From enhancing customer engagement to streamlining operations, AI presents numerous opportunities. However, like any technology, it also comes with its…

Read More

Google AI (SGE) – How to Master Google’s AI-Led Search Results

The search engine results page (SERP) has been dictated and led by Google for over 25 years. What started as a very simple page listing 2 types of results (paid results and organic results) has now evolved into a plethora of result formats all presenting themselves to a user at once. PAAs (People Also Ask), Local…

Read More

How to Seamlessly Implement AI into Your Customer Support (podcast)

Automation customer service concept with 3d rendering cute robot working with headset and notebook

This episode of Amazing Business Radio with Shep Hyken answers the following important questions on implementing AI into customer support: How does AI impact customer experience and satisfaction? What are the key considerations for businesses when testing and implementing AI in customer service? What role does knowledge management play in shaping the quality of AI responses in…

Read More

Maximizing ROI with Advanced Insurance Claims Management Software

Two people looking at computer monitor and discussing work tasks while their colleagues working on the background.

Maximizing ROI with advanced software starts with leveraging AI and automation technologies. By integrating these tools, insurers can streamline their operations, leading to reduced operational costs and improved productivity. Implementing insurance claim management systems enhances the overall efficiency of claims processing, directly impacting the profitability of insurance companies. These systems enable insurers to detect claims…

Read More

How to Leverage AI for Your Small Business

A man's hand holding mobile smartphone with chatterbot application for online information. Digital chatbot, conversational agents, robot app, conversation assistant. AI Artificial intelligence concept

Small businesses can leverage AI to automate tasks, enhance marketing strategies, and improve efficiency, while keeping ethical considerations in mind. If you run a small business, you can learn how to effectively utilize artificial intelligence (AI) in many different operations. If you’re new to the world of AI, start small with AI tools like chatbots…

Read More

The Impact of AI Video Technology on the Marketing Industry

monitor review for editor work with content video or equipment video of vlog

Artificial Intelligence (AI) is no longer a futuristic idea but a tangible reality that has swept across various sectors, including marketing. AI video technology has emerged as a game-changer in how brands create content, personalize messaging, and analyze consumer behavior. Its ability to transform marketing strategies and enhance user engagement draws significant attention from industry…

Read More

Hiring For A Tax Organization: A.I. Versus Human Recruiters

photo depicting finding new employees

As a thirty-year veteran in executive search for tax professionals, I have a special set of skills. Remember the Liam Neeson movie quote in Ransom: “What I do have are a very particular set of skills, skills I have acquired over a very long time. Skills that make me a nightmare for people like you.” However,…

Read More

AI Marketing: 8 Practical Tips for Your Business

a team brainstorming ideas

Using AI marketing can help you save numerous resources and get better results, faster. But it can be hard to know where to get started. Let’s take a look at exactly what AI marketing is, how it can help your content marketing strategy, and why it’s so cost-efficient. We’ll cover some key tips for using…

Read More