10 Customer Service and CX Tips for a New Year

photo conveying the importance of positive customer service reviews

Happy New Year! I want this year to be your best year ever for creating amazing customer service and experiences. And for everything else, too! But as it applies to the customer experience, I thought it would be fun to share some ideas we need to do more of. With that, here are 10 customer service…

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Five Ways to Optimize ROI on Ad Spend (ROAS) for Your Business

A bus stop advertisement space with an empty white board, meant for marketing content, on a city street.

The digital realm is becoming supersaturated in the post-COVID age. More businesses are digitizing operations and improving their online presence, ensuring continuity and growth by adopting multiple marketing channels such as PPC advertising. This large-scale digital transition has increased online competition tenfold. With more players battling for digital ad space in the bustling marketplace, digital…

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Strategies for Success: A Guide To Managing a Healthcare Facility

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In the demanding field of healthcare, effectively managing a facility not only ensures smooth operations but also significantly impacts the level of care provided to patients. With the healthcare landscape ever-evolving, facility managers must adapt and grow to meet these challenges head-on. Embracing innovative strategies and practicing proactive management can significantly contribute to a facility’s…

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The Best B2B Services for Small Business Owners

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For small business owners, tapping into the right business-to-business (B2B) services can mean the difference between stagnation and growth. In today’s bustling marketplace, small operations must leverage the power of other businesses to bolster their own services and bottom lines. Efficient B2B services enable small businesses to focus on their core operations while delegating ancillary…

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How to Create a Successful Business Around Your Music: 4 Steps

a woman playing guitar with a band behind her in a small studio

Diving headfirst into the rhythm of the business world, turning your passion for music into a profitable venture isn’t just a daydream – it’s doable. Like composing a hit track, it takes harmony between creativity and commercial savvy to create a business around your music. With that beat in our ears, we’ll explore some clear-cut…

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Transforming Your Vision Into Reality

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CEOs and founders often have their sights set on the future, envisioning possibilities for their organizations through visionary leadership, strategic planning, and effective goal setting. However, turning these dreams into reality requires more than innovative thinking; it demands a clear path forward. For you to become a Visionary, transforming your vision into reality becomes more…

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Is Now the Ideal Time to Start Your Law Practice?

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The field of law is ripe with fulfilling career opportunities for people passionate about justice. However, given the many changes society is undergoing at the moment, you may be wondering if now is a good time to start your law practice journey. If you’re truly committed to pursuing a career as a lawyer, it’s vital…

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Habits Your Business Should Adopt in 2024

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The year 2024 will bring business owners increasing competition, rapid advancements in technology, and an evolving remote workplace. To stay ahead of these challenges and succeed, check out the essential habits your business should adopt in 2024. Checking in With Clients Consistently Your clients are the lifeblood of your business. Ensuring client satisfaction and fostering…

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5 Simple Ways to Boost Your Cyber Security

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Most people, never mind small businesses don’t even want to think about cyber security. Thinking about cyber security is good, but doing something about it is even better. To get your Cyber Security started in the right direction, here are 5 very simple things you can do right now, if you have not already, to…

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