How to Transform Customer Feedback into Action (Podcast)

Customer Experience Concept. Young Businessman Reading a Positive Review via Smartphone. Online Satisfaction

This episode of Amazing Business Radio with Shep Hyken answers the following important questions on transforming customer feedback: Why is it essential for companies to understand the specific needs of their customers?   How can unstructured data from customer conversations be transformed into actionable insights?   How can companies use conversational research to gain insights and improve the customer…

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Managing Flexibility in Remote Work Environments

a team of employees having a virtual meeting

Managing a remote team can feel tricky. You want your team to be happy and work how they work best (early birds or night owls, it’s all good!), but you also need to make sure projects stay on schedule and everyone’s on the same page. There’s an art to managing flexibility in remote work office…

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Budgeting Basics: Managing Finances for Small Business Success

Proper financial management is a cornerstone of any successful business today, regardless of your preferred market or industry. Without the ability to oversee financial decisions, investments, and expenses in real-time, managing your company’s profitability, investor relations, and sales can quickly become tedious, time-consuming, and ultimately, even overwhelming. Learning the basics of budgeting and managing finances…

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Tips To Help Your Business Feel More Luxurious

luxury and hospitality with realistic photos showcasing the concierge service, check-in, and check-out processes of our high-end accommodation management business

Businesses must stand out to attract discerning customers, especially when targeting high-income audiences. One way to achieve this is by cultivating a sense of luxury. A luxurious business approach can enhance your brand image and attract clientele willing to pay premium prices for premium products and experiences. Explore practical tips to help your business feel…

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Virtual Medical Assistants: Enhancing Efficiency in Healthcare

Black man at home seeking medical help from doctor via online intenet telehealth consultation with family doctor. Health care checkup via video virtual conference, patient looking for medicine advice

The healthcare industry, renowned for its life-saving efforts, is encountering increasing challenges today. The rise in numbers, medical conditions, and the need for detailed record-keeping place substantial pressure on healthcare systems worldwide. In this scenario, the introduction of DocVA virtual assistants has proven to be a tool for simplifying processes and improving efficiency within healthcare…

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How To Start A Social Media Marketing Agency

You’ve finally decided to make your dream come true: You’re going to start a social media marketing agency. Great! But where do you even start? What’s going to be your first step?  It can feel overwhelming to think about everything you need to do, from understanding social media platforms to finding your first client. But…

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What Nobody Tells You About Starting A Business

Coffee shop owners showing open sign

Globally, 4.7 million businesses are created every year, with entrepreneurs searching for independence, success, and financial freedom. While these elements can indeed be part of the entrepreneurial experience, there’s much more that isn’t highlighted as frequently. Here’s what they don’t tell you about starting a business. Networking Is Vital When you launch your own business,…

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Hire a Wedding Planner or Use a Wedding Planning App?

word wedding checklist note paper on pink flower background

Congratulations on your engagement! Now that you’ve embarked on the journey of planning your dream wedding, one of the first questions you might face is whether to hire a professional wedding planner or rely on a wedding planning app. Both options offer distinct advantages and cater to different needs, so let’s dive into what each…

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How to Keep Your Fleet Running During Tough Times

Manager with a digital tablet on the background of trucks. Fleet management

Managing a fleet is challenging at the best of times, but during tough economic or operational periods, the task becomes significantly more demanding. To keep a fleet running, fleet managers must balance the need to maintain efficiency and productivity with tighter budgets, supply chain disruptions, and fluctuating fuel costs. The strategies employed during these times…

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