5 Signs Your Business Has Outgrown Your HR DIY Setup

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Running a growing business means wearing many hats—but HR shouldn’t be one of them forever. Many small and mid-sized businesses start with a do-it-yourself (DIY) approach to human resources: using spreadsheets to track PTO, downloading free policy templates, or relying on a payroll app to stay compliant. But as your company scales, that once-effective patchwork…

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How Insurers Use Social Media Data to Transform Underwriting

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The consumer and the B2B insurance industry is in the middle of a data revolution. With the rise of social media and advanced analytics, insurers are leveraging new sources of information to make faster, more accurate underwriting decisions and develop products that better align with customer behavior. Traditionally, underwriting has relied on static, historical data—medical…

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Buy Now, Pay Later: How BNPL Is Reshaping the Future of Payments

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In the evolving world of digital commerce, Buy Now, Pay Later (BNPL) has emerged as one of the fastest-growing payment methods. Once a niche offering, BNPL is now mainstream—redefining how consumers shop, spend, and manage their finances. With the rise of e-commerce and mobile wallets, BNPL has moved from a convenient credit alternative to a…

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Recruiting or Retention: Which is the Bigger HR Challenge?

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In today’s labor market, employers are facing a critical question: Is it harder to recruit top talent or retain the talent they already have? The answer isn’t simple—and it often depends on the company’s size, culture, and industry. But one thing is certain: the challenges in both recruiting and retention are evolving rapidly. For small…

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How AI Is Transforming Customer Service in Commercial Insurance

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The commercial insurance industry is undergoing a digital revolution—and artificial intelligence (AI) is leading the charge. Once known for paper-heavy processes and slow response times, insurers are now leveraging AI to streamline operations, deliver faster service, and provide more accurate and personalized solutions to clients. From quote generation to fraud detection, AI is reshaping how…

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Why PEOs Are Integral for Managing Employee Discipline

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Managing employee discipline can be one of the most uncomfortable—and risky—parts of running a small business. Whether it’s dealing with attendance issues, dress code violations, or more serious offenses like harassment, discipline must be handled consistently, fairly, and legally. That’s where a Professional Employer Organization (PEO) comes in. A PEO provides small businesses with HR…

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Why Data Privacy Matters for Small Businesses

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Data privacy isn’t just a concern for large corporations. Small businesses that handle sensitive customer and employee information must also think of data protection as a critical business responsibility. Safeguarding this information is essential to keep your business secure for managing payroll, processing online transactions, and communicating with customers. Let’s explore why data privacy matters…

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Why Small Businesses Should Monitor Their Carbon Footprint

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Environmental responsibility is becoming a core expectation for many businesses. While large corporations often take the spotlight in sustainability discussions, small businesses have a critical role to play. Monitoring carbon emissions is important for the environment, as well as the success and longevity of small enterprises. We’re taking a closer look at why small businesses…

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Why Embedded Finance Is Reshaping How We Pay, Lend and Save

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Albeit blunt, it’s safe to say that the world we presently live in is being increasingly defined by instant gratification and seamless digital experiences. Thanks to these trends, finance is undergoing a profound transformation. It’s evident to anyone who cares to take a moment to consider the rapid change in the finance industry that the…

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How AI Can Help Commercial Insurers Elevate Customer Service

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Artificial intelligence (AI) is rapidly reshaping the commercial insurance landscape, changing how insurers assess risk, process claims, and interact with clients. While there are concerns about automation replacing human roles, the reality is actually more positive. AI is enhancing the role of insurance agents, not replacing it. By streamlining underwriting and personalizing service, AI can…

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