Why Are You Afraid of Your Customers?
Do you find yourself reluctant to touch base with customers because of fear of what you might find? Do you think that no news is good news? When you think about reaching out, do you ask yourself, “What if something is broken?” or, “What if they ask a question I can’t answer?”
Read More Is This the Future of Education and Learning?
The knowledge economy rewards those that are willing to make their own path and invest in constant learning and education. The changes to how business and life works have been more revolution than evolution as information has moved online.
Read More Coaching for Better Performance
Coaching is one skill that managers should practice on a continual basis, as it has become so much more important in recent times. With fewer staff members and a sustained emphasis on reducing costs, managers are being challenged to coax the best possible performance out of everyone on their team.
Read More How to Start a Home-Based Business
If you’re thinking of starting a business but may be overwhelmed with all of the tasks at hand, consider starting it out of your home. You’ll have lower overhead if you don’t have to pay for office space, and the shortest commute in the world! Here are tips for starting a home-based business.
Read More Contract Agreements Every Small Business Should Have in Place
It might be tempting to seal a deal with a handshake. After all, verbal formalities just slow things down—and as a small business owner, you’ve got countless other things to do to run your business. However, having the proper contracts in place will give you and your business solid legal protection should the need arise.
Read More How to Re-Build a Successful Team the Second Time Around
For the serial entrepreneur, it’s hard to know whether to bring back the same team or start fresh for your second or third company. If you’re building a team the second or third time around, here are some questions to ask before you start calling the original team back to action.
Read More Avoid Penalties and Fees: How to Keep Your Business in Compliance
For a small business, the number of filings required in a given year can be overwhelming, taking much needed time away from growing your business into a success. This may seem like trivial paperwork, but it’s actually pretty important.
Read More 5 Essential Components When Planning a Startup Business
If you’ve been thinking about pursuing your very own startup business, there are a few considerations that you’ll want to keep top of mind. Although these components are not the most exciting aspects of planning a startup, they are essential to ensure the future success and sustainability of your business.
Read More 5 Ways Courageous Leadership Evokes Action and Engagement
Courageous leaders set the tone for organizational performance. When leaders establish themselves as a strong and courageous personality they set the tone for the rest of the company and shape the overall culture.
Read More Moving from Customer Service to Customer Experience
We all know the difference between good and bad service, but in order to compete, you have to move beyond this and focus on the overall experience you create for your customers. Successful companies must shift their focus from providing satisfactory customer service to creating a memorable customer experience that builds loyalty.
Read More