Teresa Allen

Teresa Allen is a nationally recognized customer service speaker and customer service author. Teresa is owner of Common Sense Solutions, a national training and consulting firm focused on bringing common sense customer service strategies to business. Teresa is author of Common Sense Service: Close Encounters on the Front Lines and is co-author of The Service Path: Your Roadmap for Building Strong Customer Loyalty.  Teresa can be reached via her website: www.AllenSpeaks.com or by phone at 800-797-1580 or email: tallen@AllenSpeaks.com