A Franchisee’s Transferable Skills

Do you dream of opening your own franchise business because you’re not happy with your job? It happens. Your boss might be driving you crazy. Your coworkers might be the reason for your malaise. Or it could be that you’re feeling suffocated because you’re not using your skills.
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3 Things That Can Put You Out of Business

There are three simple things you must do to survive in business. None of them will put you out of business immediately. However, lack of attention in these three areas causes a slow death spiral and will eventually lead to business failure. Here are the things to pay attention to.
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How to Write with Authority

Why do some blogs get traction while others languish? And why are some people recognized as experts and others aren’t? One factor is this: the ability (or inability) to write with authority.
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5 Steps to Customer Service Glory

Sadly, the personal touch customers want—and deserve—is often lost in the daily grind of doing business, especially in larger companies. Too often the leaders do not model the very behaviors they expect from their teams.
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Embrace the Limb

For all the words I write on branding, everything I’m saying boils down to this: if you’re not playing, you’re losing.
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4 Powerful Ways to Motivate Your Team

Inspiring leaders recognize that money is not the main reason people come to work. Sure, it’s the primary motivator for why we work—but once the concept of comparable pay for comparable work has been addressed, it fails to inspire passion in the work place.
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The Greatest Secret of the Magnetic Person

One secret and irresistible quality of magnetic people is that they’re grateful. They are genuinely thankful, and it shows in their interactions with others. Even though we don’t usually think of gratefulness as a major personality trait, it actually goes a long way towards shaping who we are.
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