10 Key Strategies for Innovation Leadership by Design

As a business advisor, I strongly believe that continuous innovation and design thinking are the keys to long-term viability and success. A recent survey of design professionals shows strong agreement, but 92 percent expressed some lack of confidence in their organization’s design vision. They are always on the lookout for ways to prepare current and future design…

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4 Ways Digital Technology Helps Small Businesses Maximize Bookings

Digital marketing appears to be a double-edged sword for many businesses. It has a much higher ROI than traditional marketing strategies, which should mean that businesses are celebrating it. Unfortunately, 76% of businesses struggle with marketing and cite changes in digital technology as a main cause. Although the benefits of digital technology are clear to…

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How the Right Employees Have an Innovation Advantage

Conventional business wisdom tells us that entrepreneurs are today’s main source of innovation. We see the stories of young founders leaving college with a big idea, going to work in their garage, and building something that changes the world. We hear about corporate employees, strangled by slow-moving bureaucracy, that are blocked from making transformative discoveries. In fact,…

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10 Ways to Trample and Smother Business Innovation

Success in any business these days requires a constant flow of new and innovative solutions, to keep up with changes in the market, competition, and to attract new customers. Yet in my role as a small business advisor, I still see a singular focus on achieving repeatable processes and “cookie-cutter” manufacturing. I don’t believe these…

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On Innovation

Innovation is important. We all know there is a limit to doing the same old things, over and over. Even though we may do them in greater volume or greater velocity, over time they become…….well old…..and not very effective. So we struggle to innovate. We think of the great new revolutionary or disruptive idea. We…

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5 Trends That Will Shape the Future of Customer Service

Business owners can make every customer interaction meaningful and memorable by taking advantage of emerging technologies. Customer experience (CX) is a top concern among leading organizations. Enterprises that know-how to deliver a remarkable CX boost buyer loyalty and earn coveted word-of-mouth recommendations. Resultantly, today’s businesses compete by attempting to provide the best customer experience. Savvy…

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The Promise of Manufacturing Automation for All Starts with Generative Design

As a manufacturer, you’re certainly familiar with the concept of generative design by now—but there’s still some confusion over its real definition. Many in the manufacturing community would have you believe that generative design is merely a branch of topology optimization or procedural modeling. But in reality, generative design is a more profound change in approach than that. It’s an…

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How to Run Your Real Estate Agency Like a Startup

Internet and smartphones have disrupted several industries over the past two decades. Real estate is no different—as a buyer, you can ‘walkthrough’ properties of your choice from thousands of miles away. Services like Airbnb make it possible for you to let your property out like a hotel with minimal hassle. Yet, from a real estate…

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