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Home / Archives for David Horsager

David Horsager

8 Tips for Effective Listening

Dec 8, 2014 By David Horsager

Listening has not always come easily to me, and I’m not alone. Listening is a fundamental skill of genuine success, and it’s hard to be great or trusted without it.

Filed Under: Communication Tagged With: David Horsager, Listening, Trust

The Impact of Compassion: Trust in Business

Nov 3, 2014 By David Horsager

Who do you trust more, firefighters or mortgage brokers? Librarians or lawyers? Nurses or salespeople? One of the biggest reasons for trust is the perception that someone is concerned beyond themselves for the good of the whole.

Filed Under: People Skills Tagged With: David Horsager, Trust, Values

The Bottom Line Effect of Caring for Your Customers

Oct 24, 2014 By David Horsager

Top sales people don’t just get to where they are because they make a lot of calls, or because they know the best closing techniques. In most cases, their clients have come to see them less as commission earners and more as trusted partners.

Filed Under: Relationships Tagged With: David Horsager, Relationships, Sales Activities, Trust

Great Leaders Take Responsibility

Oct 15, 2014 By David Horsager

I have seen time and again how the committed take responsibility for their actions. In our high-litigation culture, there’s always someone else to blame. It can be easy to point the finger at suppliers, underlings, partners, and managers that just can’t seem to get things right.

Filed Under: People Skills Tagged With: Accountability, David Horsager, Leadership, Trust

How to Build Trust Across Cultures and Diversities

Oct 3, 2014 By David Horsager

In the 21st century, there’s no doubt that each of us will spend considerable time interacting with those of a different culture (or other diversities). Trust-building isn’t easy, and it can be especially daunting the more differences that are present. Here are some top tips and discussion questions from chapter 14 of The Trust Edge that can help. Consider printing this post to work on with your team this week.

Filed Under: People Skills Tagged With: David Horsager, Diversity, Trust

The Importance of Corporate Vision

Sep 22, 2014 By David Horsager

Few things inspire trust or hope like every member of a team working together towards a shared vision. A clear vision unifies and motivates.

Filed Under: Strategic Planning Tagged With: David Horsager, Planning, Purpose, Strategy, Team

Quality and Meaning for People

Jun 16, 2014 By David Horsager

In the open-talent economy, employees have options, and talent is a scarce resource. Business leaders are thinking like talent economists and sustainability…

Filed Under: People Skills Tagged With: David Horsager, Employees, Leadership, Team, Trust

How to Keep a Clear Desk

May 12, 2014 By David Horsager

A clear desk leads to a clear mind, which leads to high productivity and laser focus. When you look at your workspace, what do you see? Is it clear and organized, prompting you to begin your most important tasks?

Filed Under: Best Practices Tagged With: David Horsager, Leadership, Organization, Productivity

Top 10 Trust Inhibitors

Apr 11, 2014 By David Horsager

Trust. It’s becoming a prevailing word in society. We know we need more, but where does one start? One important initial step is to identify some of the inhibitors. Check out this list and consider your team’s greatest current challenges. How can you and your company or family break through them?

Filed Under: People Skills Tagged With: Accountability, David Horsager, Transparency, Trust

Creating Your Personal Mission Statement

Mar 7, 2014 By David Horsager

Create a personal life mission statement based on your deepest convictions and beliefs. What are you to be about? Every goal you have should point to fulfilling your mission, otherwise you need to change your goal or change your mission.

Filed Under: Personal Readiness Tagged With: Accountability, David Horsager, Purpose, Setting Goals

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From the Editor’s Desk…

What We’re Reading

Leading With Gratitude, by Adrian Gostick and Chester Elton
Research shows that grateful bosses have happier more productive workiers and they fare better themselves. Here’s how to do gratitude right

Working From Home: Making the New Normal Work For You, by Karen Mangia
Look good on Zoom; When to accept meetings; How to pass on new workloads, and other helpful tips.

Blue Collar Cash: Love Your Work, Secure Your Future, by Ken Rusk
Guidance to those who want to skip the student loans and 4 years and pursue blue-collar careers that lead to success, from someone who did it.

Making Conversation, by Fred Dust
When work meetings become joyless time suckers, here’s advice for conversations designed to move things forward with clarity and context.

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Run & Grow

5 Tips To Enhance Personal Injury Compensation

Feb 26, 2021 By Peter MacCallister

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What is Innovation, Really?

Feb 23, 2021 By Brian Wallace

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Feb 19, 2021 By Ryan Kidman

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