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Managing a remote team can feel tricky. You want your team to be happy and work how they work best (early birds or night owls, it’s all good!), but you also need to make sure projects stay on schedule and everyone’s on the same page. There’s an art to managing flexibility in remote work office structures.
Think about it: happy, engaged employees are productive employees. But without some structure, communication can break down, deadlines can slip, and projects can lose direction.
The good news? You don’t need a complicated system. In this article, we’ll list some actionable strategies that you can implement right away to create a winning formula for successfully managing remote startup teams.
8 Actionable Strategies for Remote Team Success
1. Onboard Like a Pro
First impressions matter virtually too! Creating a virtual onboarding checklist sets new hires up for success. Send a digital welcome kit with essential documents and a warm welcome message. Pre-assign tasks like software downloads to free up time for in-depth discussions during onboarding.
Schedule a tech check to ensure their equipment works. On their first day, host a team welcome meeting and a one-on-one with their manager. Consider a virtual company tour. For ongoing support, assign a “buddy” and schedule regular check-ins. Provide access to a knowledge base for easy reference.
2. Set SMART Goals Together
Forget top-down goal setting! Involve your remote team in crafting SMART goals (Specific, Measurable, Achievable, Relevant, and Time-bound). This collaborative approach fosters ownership and motivation. Schedule a goal-setting meeting where each team member outlines their goals and discusses them with the team.
You can then guide them in refining these goals to ensure they align with broader company objectives and the SMART framework. Document the agreed-upon goals and revisit them regularly to track progress and celebrate achievements.
3. Embrace Communication Tools
Bridge the distance with the right communication tools! Use a powerful combo:
- Video conferencing: Foster face-to-face connection for meetings, presentations, and team huddles
- Instant messaging: Keep the conversation flowing for quick questions, updates, and informal chats
- Project management software: Streamline workflows, assign tasks, share documents, and maintain project visibility for everyone
- eLearning and continued education: Learn crucial ways to communicate as both leaders and employees
4. Master the Art of Feedback
Great remote managers know feedback is a gift. Regular, constructive feedback helps your team grow and thrive. Schedule one-on-one meetings to discuss performance, focusing on specific examples and offering suggestions for improvement. Praise accomplishments and acknowledge effort.
Encourage two-way communication by asking for their input and addressing their concerns. Use online tools like surveys or feedback forms to gather anonymous feedback and identify areas for improvement.
5. Invest in the Right Tech Stack
When it comes to remote work, using the right operating system (OS) is your first line of defense. Standardizing on a secure OS for company-issued laptops ensures consistent data protection across your team. This approach simplifies IT management and eliminates compatibility headaches.
Here are your options:
- Pre-installed Security: Consider purchasing laptops pre-loaded with a secure OS and robust security features like encryption and firewalls
- Standardized Rollout: If your team uses personal devices, establish a standardized OS with clear security requirements. This minimizes the risk of data breaches on non-company hardware
6. Promote Transparency and Visibility
Promote transparency and keep everyone informed by sharing company news, goals, and project updates regularly. Use communication tools effectively! Share key documents and reports on your project management platform. Hold regular team meetings (both virtual and asynchronous options) to discuss progress and address concerns.
This open and transparent approach fosters a sense of ownership and engagement within your team. Remote employees feel valued and informed, leading to increased trust and a more collaborative work environment.
7. Don’t Forget the Human Touch
Remote work can feel isolating. Schedule virtual team-building activities to break the ice and build camaraderie. Think online games, trivia nights, or even virtual coffee breaks. Encourage informal social interaction through dedicated chat channels or team lunches (delivered to everyone’s home!).
These activities go beyond work and help your team build rapport, fostering a sense of belonging. Remember, happy and connected teams are productive teams.
8. Performance Management Redefined
Traditional performance reviews often fall short in the remote world. Revamp your approach! Focus on outcomes and results, not micromanaging activity. Develop clear performance metrics tied to individual and team goals (remember those SMART goals?).
Use project management tools to track performance management for your remote teams. Schedule regular check-ins to discuss achievements, address challenges, and offer support. This results-oriented approach empowers your remote team, promotes accountability, and ensures everyone stays focused on achieving shared objectives. Remember, effective performance management is about fostering growth and success in your remote workforce.
Empower Your Remote Team for Success
Building a great remote team takes time, but with a little effort, you can create a work environment where everyone thrives. By following these simple steps, you’ve learnt the art of managing a remote team! You’ve found the sweet spot–happy employees who can work how they work best, while still keeping projects on track.
The rewards are real: a team that’s motivated and productive, with tons of creativity flowing. Plus, you can hire amazing talent from anywhere in the world!
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