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4 Benefits of Managed IT Services for SMBs

By: Luke Britton


a managed i t service

For small and medium businesses, the challenge of managing their technology can be beyond their capabilities. Without the right IT services in place, day-to-day operations can be hampered, and long-term goals can be put at risk.

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Fortunately, managed IT services can provide the perfect solution. Managed IT services include services and solutions such as cloud storage and hosting, data backup and recovery, virus protection, hardware management, and more. These services offer various benefits, such as cost savings, improved efficiency, and more reliable IT infrastructure. With managed IT services, businesses can ensure their technology is well-maintained, secure, and reliable, allowing them to focus on their core business objectives.

Predictable expenses

One of the most significant benefits of managed IT services is their ability to predict technology costs. This can be incredibly important for smaller businesses that may not have the cash reserves to cover significant technology failures. Managed services providers often offer a fixed monthly fee, allowing companies to budget their IT costs easily. And many managed services providers offer discounted rates when you sign a long-term contract.

Ongoing support

One of the most significant advantages of managed IT services is that they provide a consistent source of support. Unlike in-house IT departments, where support can be sporadic and unpredictable, managed services providers can provide businesses with a steady source of help. This can be helpful in several situations, including when technology fails, security needs to be upgraded, or new software needs to be implemented. While smaller businesses may be able to save money by hiring in-house IT staff, the lack of consistency can be problematic. Smaller companies may be unable to afford full-time employees and may not have the budget for overtime. This can make it challenging to find time for tasks like software updates. On the other hand, managed services providers can provide businesses with consistent IT support regardless of the time of day.

Increased cyber security

While larger companies are always at risk of an IT breach, smaller businesses are particularly vulnerable. In-house IT departments may not have the expertise to protect against cyber threats, leaving companies at risk. On the other hand, managed IT service providers can provide businesses with the protection they need to avoid breaches.

Companies can avoid hiring in-house staff by using managed services providers. This can help companies save money and avoid dealing with the high turnover rate among IT departments. Additional layers of cyber security and advanced monitoring tools can be beneficial for smaller companies. Managed services providers are also often better equipped to defend against cyber threats. This can include protecting businesses against phishing attacks, ransomware, and more.

Up-to-date software and tech

One of the biggest challenges for smaller businesses is keeping software and technology up to date. It can be challenging to stay on top of changes without a dedicated in-house IT department. This can leave businesses vulnerable to out-of-date software and security risks. Managed services providers can help companies avoid these issues by regularly updating software and hardware. Managed services providers are often more focused on updating technology due to their larger client base. This means that smaller businesses can benefit from the changes made by the larger client without having to implement them on their own.


Managed IT services can be incredibly helpful for smaller businesses. These services can help businesses save money, increase efficiency, and improve cyber security. For smaller companies, managed IT services are the perfect solution for keeping technology running smoothly. With managed services, businesses can focus on their core business objectives while keeping their technology up-to-date and well-maintained.

Published: December 12, 2022

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