Leaders Are Readers

Leadership expert John C. Maxwell says, “Not all readers are leaders, but all leaders are readers.” Read everywhere you can. This means on the bus, while waiting in line, or any time that you get a few minutes.
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Leading By Example

What we, as leaders, do every day, how we behave, the things we get involved in, how we set priorities—our people watch, observe, and emulate. What we do always trumps what we say.
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Insincere Apologies Are Trust Killers

Expressing remorse without any real intent to change comes off as insulting or dismissive, like someone who always comes late to a meeting and says, “I’m sorry I’m late.” The likely truth is she never really intended to be on time. No one believes her apology, and so she is not trusted.
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80/20 Management

As managers, we are expected to lead, manage, and coach all our people—not just some of them. Our job is to maximize the performance of each person in our organization. So we have to pay attention to everyone, again making sure each is performing as best possible, meeting our performance expectations.
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What Do I Do About Succession Planning?

No one can be certain what tomorrow will bring, so it is critical that every entrepreneur or manager has a successor in place. This is typically a two-step process: First, you have to find the right individual; then you have to provide training to ensure the person is prepared to handle the demands of the role.
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How to be a Clear Communicator

To the extent that one shares meaning with another, the two parties communicated. Anyone familiar with the academic side of communication can tell you, it’s very difficult for any two people, much less groups, to accurately convey meaning to one another.
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