- Copy what others are doing
- Get locked into set patterns
- Believe the future will take care of itself if they take care of the present
- See scientific and technological developments as threats to their status quo
- Collect and swim around massive amounts of raw data
- React to trends
- Have a short-range view of planning and consider it a necessary evil
- Dread change and resist it as long as they can
- Avoid anything that would cast them as being significantly different from their competitors
- Try to control and direct their people
- Complain about how unproductive their people are
- Think about how they can use high-technology to cut their work forces and save money
- Believe in standardized operations that force people to act in predictable ways
- Are annoyed by problems and see them as enemies to progress
- Look for better ways of thinking and acting
- Cultivate a creative mindset, create new patterns
- Focus on their future goals and building a path to get there
- Focus on how they can apply new technologies to open up new opportunities
- Look for ways to translate raw data into actionable knowledge and insights
- Use Hard Trends (trends that will happen) to predict and even create new trends and profit from them
- Take a strategic view of planning and know the value of building change into the plan
- Seek to remain adaptive and to use change to their advantage
- Maximize their differential advantage
- Empower their people for positive action
- Realize that people are their most upgradable resource and look for ways to help them be more productive and innovative
- Integrate strategy, technology, and people to create new products and services
- Encourage creativity in their people to rapidly solve problems and grow their business
- Go looking for problems they can turn into opportunities
