The Rise of Cashless Payments: Pros and Cons for Small Business

Close up of female cafe guest using smart phone while making payment.

In recent years, small businesses have increasingly adopted cashless payments, favoring credit cards and payment apps like Venmo, Google Pay, Apple Pay, Square, and PayPal over traditional cash transactions. This shift towards a cashless economy has significant implications for business operations, customer convenience, crime reduction, and bookkeeping. Here, we explore the advantages and disadvantages of…

Read More

A Presidential Election Year is a Great Time to Examine Your Management Skills

Woman Asking Question At Neighborhood Meeting In Community Center

When you’re an entrepreneur running a small business, a presidential election year offers a unique opportunity to reflect on and enhance your management skills. The summer conventions of the Democratic and Republican parties provide a wealth of insights into various management styles and campaign strategies. Observing how presidential candidates run their campaigns can offer valuable…

Read More

Why Exit Interviews Are Critical for Business Cybersecurity

Business man sending resignation letter and packing Stuff Resign Depress or carrying business cardboard box in office. Change of job or fired from company

Imagine a scenario where a sales manager finds a new position with a competitor and hands in their resignation letter. The company’s next move can either put its proprietary data at risk — or ensure a smooth exit that protects the business and its reputation. Disgruntled or exiting employees may feel entitled to keep some…

Read More

Employer Negligence in Workplace Accidents

an employee hurt after falling

Every year, thousands of workers suffer injuries on the job, many of which are preventable. In 2022, the Bureau of Labor Statistics reported 2.8 million nonfatal workplace injuries and illnesses. Many of these incidents result from employer negligence, leaving workers to bear the physical, emotional, and financial burden. Keep reading to learn about employer negligence…

Read More

How to Seamlessly Implement AI into Your Customer Support (podcast)

Automation customer service concept with 3d rendering cute robot working with headset and notebook

This episode of Amazing Business Radio with Shep Hyken answers the following important questions on implementing AI into customer support: How does AI impact customer experience and satisfaction? What are the key considerations for businesses when testing and implementing AI in customer service? What role does knowledge management play in shaping the quality of AI responses in…

Read More

Franchise vs. Chain: What’s the Difference?

a sunlit restaurant interior

Do you ever feel like there just aren’t enough hours to do all the work at your job? Are you suffocating underneath your boss’s never-ending list of tasks and demands piling up faster than you can keep track of? You’re not alone. Many people tire of corporate America and instead search for ways to take control…

Read More

Growing a Textile Business: Top Strategies for Growth

Worker at the textile factory that arranges the spools of yarn. Industrial machines

The global textile industry is a thriving sector with significant contributions from countries like China, India, Bangladesh, and Vietnam, known for their robust manufacturing capabilities and cost-effective production. The largest markets for textile products include the United States, the European Union, and Japan, where high demand for fashion and home textiles fuels continuous growth. Growing…

Read More

Types of Substrates and How They Affect the Printing Process

Team designer working graphic packaging design with color chart and materials meeting brainstorm for new project.

Choosing the right substrate can make or break your packaging. Whether you’re designing eye-catching product boxes or sleek labels, the material you print on matters. Explore different types of substrates and how they affect the printing process so you can make informed decisions that wow your customers and keep them coming back. Printing on Paper…

Read More

Important Lessons on Avoiding Common Pitfalls in Contract Drafting

Two people are doing corrupt behavior, they are mutual business partners and are signing contracts to receive bribes for mutual benefit. The concept of business fraud and bribery is illegal.

Correctly drafting contracts is vital for any business.  It provides the groundwork for solidifying agreements and outlining the responsibilities and entitlements of all parties. Unfortunately, the complexity of drafting contracts can result in mistakes that jeopardize the enforceability and legitimacy of the agreement. Following are the most common pitfalls in contract drafting and how to…

Read More

Maximizing ROI with Advanced Insurance Claims Management Software

Two people looking at computer monitor and discussing work tasks while their colleagues working on the background.

Maximizing ROI with advanced software starts with leveraging AI and automation technologies. By integrating these tools, insurers can streamline their operations, leading to reduced operational costs and improved productivity. Implementing insurance claim management systems enhances the overall efficiency of claims processing, directly impacting the profitability of insurance companies. These systems enable insurers to detect claims…

Read More