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Bill Hogg

Bill works with senior leaders to stimulate change – that excelerates passion, productivity and profits! For over 30 years, Bill has been the go to guy when the world’s most recognized brands are faced with challenges that require change -- to improve bottom line results. Bill takes no prisoners, and his clients love him for it! For additional articles and information on how to transform your organization visit us online at www.billhogg.ca

Latest

5 Ways to Turn Indifferent Customers Into Raving Fans

| Bill Hogg
Providing good customer service just isn’t enough anymore, not with companies the world over clamoring for the dwindling dollars consumers spend. And heaven forbid your customer service should be classified average! That could, literally, be the death of a company if it’s not turned around quickly.

5 Essential Characteristics That Differentiate Leaders from Managers

| Bill Hogg
Often people use the terms leaders and managers interchangeably. But nothing could be further from the truth! There are numerous characteristics that differentiate leaders from managers. While some of the differences are subtle, others are distinct and easily recognized.

How to Build Your Organizational Structure Based on Trust and Collaboration

| Bill Hogg
Building an organization culture that is based on trust and collaboration starts with leadership. You need to follow through with what you say and be accountable for your actions—or your team will lose faith in your word and ability to be an effective leader.