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Posts Tagged ‘Michael Hinshaw’

Tweet This: Social Networks Can Boost Your Customers’ Experience

By Michael Hinshaw | Dec 16, 2013
Today, your customers connect and network through social media to get information, express opinions, and share advice. Many companies do so as well. But very few understand the premise that makes a no-profit, low-revenue firm like Twitter worth as much as an asset-rich powerhouse like WellPoint.
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