Reduce the emotion; reduce the threat of lawsuit. You’ve almost certainly experienced an angry “it’s unfair” outburst from an associate or employee. Usually it’s just after they’ve learned of an action that they took as “unfair,” no matter how rational the explanation by the decision maker. Most emotional responses to decisions in business are generated […]
Fairness
What do Bosses Owe Their Employees?
When I was an Army officer, there were three things that you had to make sure you never screwed up for your soldiers: their pay, their food, and their mail. Why? It was, as they say, the very least you could do for them. As an employer, what do you absolutely have to get right for your people?
