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Home / Archives for Dixie Somers

Dixie Somers

How User-Friendly is Your Business? 4 Ways to Avoid Becoming Frenemies with Your Customers

Feb 27, 2014 By SmallBizClub Contributor

No matter how you’ve been doing business in the past, you must realize that customers are looking for the newest, easiest, or most convenient way to shop and get their services.

Filed Under: Customer Service Tagged With: Apps, Credit Card Processing, Customer Experience, Dixie Somers, Website

Calling All Small Biz Owners: The 5 Most Anticipated Business Conferences of 2014

Feb 17, 2014 By SmallBizClub Contributor

Business conferences aren’t just for big-name businesses anymore. There are many conferences held each year that offer perks for people who own and operate smaller businesses.

Filed Under: Relationships Tagged With: Conventions, Dixie Somers, Leadership, Learning, Networking, Technology, Women in Business

5 Things That Are Keeping Your Business from Being More Efficient

Jan 2, 2014 By SmallBizClub Contributor

Are your profits falling? Are your employees disengaged, unproductive or unhappy? Sometimes it is tough to pinpoint exactly what is draining time or resources for your company.

Filed Under: Operations Tagged With: Dixie Somers, ECommerce, Efficiency, Online Strategy, Outsourcing, Productivity, Saving Money, Technology

4 Ways to Improve Your Customer Relationship Management

Dec 3, 2013 By Dixie Somers

In every industry, no matter what you are selling, or what service you provide, there is some level of customer service or “customer-company interaction.” If your company is losing customers, or getting bad reviews, you may need to change your tactics.

Filed Under: Customer Service Tagged With: Customer Management, Customer Service, Dixie Somers, Relationships, Software Tools

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