Flavio Martins
Flavio Martins is the VP of Customer Support at DigiCert, Inc., and leader of an award winning global customer service team. As a customer service blogger, and customer service fanatic, he's on a mission to show that excellent service can be consistent, simple, and easy.
Latest
Stop Limiting Your Ability to Deliver Great Customer Service!
Marketing and customer service are the two thickest pillars of any real business, so having adequate means to fulfill both of these is paramount.