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4 Unexpected Industries Benefiting From AI Technology

By: Dan Coconate

 

Group of happy call center smiling business operator customer support team phone services agen working and talking with headset on desktop computer at call center

Artificial intelligence (AI) is an unavoidable topic of conversation because many businesses have already found a use for AI in their daily practices. While AI isn’t a surefire way to generate huge profits, it makes certain tasks easier. Here are four unexpected industries benefiting from AI technology you wouldn’t usually connect with cutting-edge technology.

Customer Service

While you never want to get rid of the human nature of your business, AI handles many tasks very well. AI chatbots and virtual assistants are common tools for enhancing customer experience on websites and apps. Customer service employees repeatedly hear the same questions from customers. AI systems handle routine queries, troubleshoot common issues, and schedule appointments at any point in time.

With these resources, staff members are free to tackle more complex problems that require human input. This balance between AI and staff members increases the business’s efficiency and customer satisfaction.

Human Resources

Nothing should replace the one-on-one in-person or teleconferenced interview, but there’s still a lot of work involved in deciding which candidates get an interview. AI programs can streamline the recruitment process. This technology sifts through thousands of resumes in seconds to identify qualified candidates based on the candidate’s education, employment history, and skill set. This not only speeds up the hiring process but also ensures a more favorable selection of interviewees.

Data Analysis

Graphic depiction of AI with fingers touchingTraditional data analysis methods require significant time and manual effort. AI algorithms quickly analyze vast datasets to identify patterns and trends, so businesses can make data-driven decisions.

Businesses can leverage AI to gain deeper insights into customer behavior, market trends, and operational inefficiencies. AI conducts tedious data compilation, while employees finalize the decisions based on the information collected.

Printing and Art

AI is an inventive resource in the printing industry because it can “supervise” large print runs. The program monitors print runs for quality assurance; it will save time and money by making quick adjustments to ink use, media choice, and image and text quality.

Creative personnel use AI to spark ideas, create advertising, and develop signage mockups. It is an excellent resource for composing individual mailers, brochures, and pamphlets.

These unexpected industries benefiting from AI technology are just the beginning of what AI has to offer businesses. With AI’s customizable algorithm, every business can benefit from its cutting-edge functions.

Published: October 10, 2024
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dan coconate

Dan Coconate

Dan Coconate is a local Chicagoland freelance writer who is pursuing his multiple interests in journalism.

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