Posts Tagged ‘Listening’
Startups Need to Capitalize on Every Conversation
Whether you are trying to motivate your team, close a deal with a customer, or get funding from an investor, a casual conversation is usually a waste of your valuable time. These result is a founder who is always “too busy,” but never seems to get the business done and the team moving. All real business is conversations focused on creating results.
Read More The LALA School of Marketing
Let’s focus not upon the process of marketing and positioning, but on you. How should you become the best marketer you can be, even if you are a first time entrepreneur or a seasoned CEO?
Read More Never Overlook the Importance of Communication
A strong business starts with strong communication. What are some of the things you can do to foster good communications in your small business?
Read More 5 Secrets to Success
It has now become clear to me that saying less is much more powerful than talking. Listening and asking questions is not only admirable and impressive—it makes you smarter and puts you in a better position.
Read More How to Be a Great Leader in Just Two Steps
When you start your own business, you have leadership thrust upon you, whether you’re ready for it or not, and I’ve seen plenty of people who have never even led a team, let alone a business, completely transform in taking on that responsibility and rise to the occasion.
Read More 10 Top Traits of the Boss You Always Wanted
Everyone can recognize a great manager a mile away, so why is it so hard to find one? We all remember a few that are “legends in their own mind,” but that doesn’t do it. In fact, the clue here is that the view in your mind is the only one that matters, rather than the other way around.
Read More The Customer is Always Right? What to do When a Customer Abuses Your Employee
Business is more customer-centric than ever before and that’s a good thing. However, there are times when customers can become abusive.
Read More Read the Label When Networking
Your primary job is to concentrate solely on your conversational partner, listening carefully to what they say and then creating what we call a “meaty” conversation.
Read More A Bad Customer Service Example Set by a Manager
Learning experiences are everywhere, and in customer service, you can learn from the bad experiences as well as the good. I had a bad experience the other night, while having dinner at a favorite restaurant.
Read More Hone Your Networking Skills During the Holidays
While networking skills are critical for internal connections, getting referrals, finding a job, seeking clients, solidifying relationships with existing clients, and increasing spheres of influence, the holidays provide the opportunity to be comfortable and simply…connect.
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