Run and Grow
Try These Lean Principles to Boost Productivity
Lean Principles are all about maximizing value, and minimizing waste. The body of thought originated in the manufacturing industry, and is rooted in the principles of the Toyota Production System. It was first described as…
15 of the Most Popular Employee Perks (Some are Free!)
In today’s job market, attracting and retaining top talent isn’t all about dollar signs. It’s not just about what you have to offer — it’s also a matter of what kind of culture your company…
How Much Paid Vacation Should I Offer in My Small Business?
Just like everyone should be exercising regularly and eating right, vacation time can be lumped right into these important activities. Employees must take off some time to recharge their bodies and minds throughout the year…
10 Easy Ways to Improve Your Customer Experience
Poor customer experience (CX) leads to damaged reputations, negative brand perception, killed conversions, disengagement, loss of revenue (83 billion dollars lost in the USA alone according to Genesys), high customer attrition rates, as well as…
5 Ideas for Attracting Today’s Workforce with Tomorrow’s Workplace Perks
Take a quick look around, and it may seem like the future of work is changing faster than employers can keep up with. Worker life expectancies are increasing. Lifelong careers are being replaced by flex-time…
Busyness is Not Productiveness
Somehow a packed calendar/agenda seems to be an indicator of our “success.” We live in a 7/24 world, we have more work than we can manage, and we constantly fill our calendars with activities. It…
Outsource Your Crazy
Two realities are colliding in business today, and they’re changing the way executives must think about creating new sources of growth. The first has to do with the ticking time bomb attached to large, conservative…
Customer Experience Versus Customer Service
One of the latest phrases that is being used is the customer experience. There is certainly a customer experience anytime a customer or potential customer interacts with the company. The following paragraphs outline some of…
Small Biz Interviews: Anything But Your Average Hardware Store
There are few hardware stores that can brag of hosting 300-person art shows or can claim they have a pot-bellied pig parked in the backyard. Fewer still can be spotted in the background of Alexander…
How to Get More Qualified People to Submit Their Resumes
The Internet and digital technology have made life and work easier for most professionals except recruiters. It certainly made the application process more convenient for job seekers and there lies the problem. With so many…
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