People Skills

Why Employee Experience Needs More C-Suite Attention

Business leaders recognize the importance of customer experience and how it affects the success of their company, but what about employee experience? Over 80 percent of executives agree that employee experience is important, but only…

Best Practices for In-Person Business During a Pandemic

While many start the reboarding process, prepare to go back to work, or simply increase their interactions with others out of business necessity, it’s still important to remember that following safety protocol for COVID-19 is…

How to Fix an Under-performing Sales Team

“Our leads are not convinced that our product works” “People are working from home. That’s why I have not been able to close leads” “Till we have the new version of the product ready, our…

6 Must-Have Skills for Effective Employee Management

Empowering your employees to perform at their best is a key aspect of your role as a manager. It ensures that the company, with the collective effort of its employees, achieves its short-term and long-term goals….

These 4 Tips Will Improve Your Social Intelligence

The pandemic might make you feel like you’re losing your people skills, but social intelligence is more important than ever. Here are a few of the things you can start working on to improve your…

Understanding The Psychology Behind Trusting Remote Workers

If your office has made the transition to remote work, how would you describe it? Chances are you are thinking it was scary at first but it turned out to be no big deal. That’s…

How to Detect a Star Performer

Dave’s business was at that critical stage of growth where he knew he needed to advance some of his employees into manager and leadership roles. But which ones? How do you know that good performers…

4 Top Leadership Tips to Manage Every Type of Team

“Managing a team is one of the coolest jobs in the whole world.” This is something people might say who never have managed a team before because the reality is completely opposite. Team management and…

Remember the FAIRNESS Doctrine to Avoid Lawsuit Threats

Reduce the emotion; reduce the threat of lawsuit. You’ve almost certainly experienced an angry “it’s unfair” outburst from an associate or employee. Usually it’s  just after they’ve learned of an action that they took as…

A Culture of Teamwork Starts at Home

My parents’ example was a lifelong lesson in the most fundamental fundamentals of entrepreneurship. Dad pursued his two passions—religion and education—while always finding ways to keep us fed, clothed, and housed. He never put our…

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