SmallBizClub

Helping You Succeed

Home / Archives for SmallBizClub.com

SmallBizClub.com

10 Things You Should Know About Shep Hyken…

By

Shep Hyken is a contributing writer for SmallBizClub.com, a customer experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to http://www.hyken.com.

10 Things You Should Know About Marty Zwilling…

By

Marty Zwilling is a contributing writer for SmallBizClub.com and the Founder and CEO of Startup Professionals, a company that provides products and services to startup founders and small business owners. Marty has been published on Forbes, Harvard Business Review, Huffington Post, Gust, and Young Entrepreneur. He writes a daily blog for entrepreneurs, and dispenses advice on the subject of startups to a large online audience of over 225,000 Twitter followers. He is an Advisory Board Member for multiple startups; ATIF Angels Selection Committee; and Entrepreneur in Residence at ASU and Thunderbird School of Global Management.

A Typical Day at 9 Round

By

Each day is filled with important activities for a small business owner. C.J. Pascuzzo of 9 Round Kickbox Fitness in Decatur, Georgia, shared with us how he organizes his day and manages his time to keep the business running smoothly.

A Small Business’s Approach to Health Care Reform

By

Greg Abel is the co-founder and Director of Strategy & Client Services at Tailfin Marketing. For many years, Tailfin has offered health insurance to its employees, with a plan designed to get people on board. Like most small businesses, though, Tailfin is looking at what to do now that the Patient Protection and Affordable Care Act is coming into effect just around the corner. As with any big change, there are concerns and questions, but Greg also shared some of the things he’s doing to help navigate these unfamiliar waters.

Promoting a New Business

By

Promoting a new business is all about raising awareness, whether it’s one person at a time or in large groups. At 9 Round Kickbox Fitness in Decatur, Georgia, C.J. Pascuzzo has found that the best way to promote the business is to just talk to people—in any way possible.