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Can VoIP Enhance Your Business?

By: Parker Hansen

 

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Can the use of Voice over Internet Protocol (VoIP) phone systems help your small business? The answer to that question is most likely yes. There are a variety of ways to use a VoIP system to help your business save money and do more for its customers. 

 
What Is VoIP?
 
VoIP technology allows you to install a phone line using your computer’s Internet connection. Using your computer as a phone line makes it possible to obtain crystal clear phone service without having to pay a lot of money for it. Business owners who run their businesses from their homes can use VoIP technology to add a business line to communicate with clients.
 
Use VoIP to Save Money
 
The first reason why you would want to use VoIP is because it costs very little to use. It may be possible to spend as little as $20 a year to add an extra phone line for your business. Business class packages may cost as little as $50 a month. 
 
Make Phone Calls from Your Computer
 
With a VoIP phone plan, you may not need a phone to make phone calls. Instead, calls can be made directly from a computer. Videoconferencing is also possible when you have computers that are capable of handling VoIP technology. This means that you never have to leave your desk to make an important phone call or talk to someone in person.
 
Bring Your Computer to You
 
If you have a smartphone or tablet, you can use VoIP technology to bring your computer to you. Busy professionals who need to be able to use programs such as Skype from wherever they happen to be can rest assured that they will be able to send and receive messages from anywhere in the office. 
 
Call Quality Is Superior to Traditional Phones
 
The call quality that you get from such a service is typically superior to a traditional phone or a cell phone. When you are running a business, you can’t afford to lose a customer because you got an order wrong. Business owners that don’t have to deal with static or a poor connection when they talk to clients can give them the level of customer service that they expect for their money.
 
VoIP can save your company a lot of money. Whether your business needs a quality phone provider, needs the ability to videoconference or just wants to save money, using VoIP capabilities is the easiest way to accomplish all of those goals.
 
Published: February 5, 2014
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