The Heroic Event

The small and mid-sized companies I work with consistently deliver on their promises to customers. These promises are important, but they are promises made outside the organization.
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The Problem with Turnover

I worry too many sales executives spend too little time understanding turnover and it’s impact on the organization. Even worse, are those leaders who tend to think of people as commodities, churning through people continuously (but those folks are probably not reading blogs like mine).
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Boosting Productivity in Your Small Business

In today’s working world, one of the biggest threats to any business is a lack of productivity in employees; no matter how well qualified, or how much experience an employee has, if they’re unable to focus on the task at hand, they’re going to drag your business down in the long-term.
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3 Ways Leaders Can Provide Consistent Motivation

The first step in motivating a faltering individual is identifying the reason for the changed behavior. While it’s tempting to attribute the issue to boredom or laziness, there’s very likely a more significant problem.
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How True Entrepreneurs Make Themselves Accountable

Everyone seems to like the aspect of being an entrepreneur that goes with “being your own boss” and “able to do things my way.” But sometimes they forget that this kind of freedom comes with a price of personal accountability. Accountability means “the buck stops here,” and “all the failures are mine.”
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Why You Should Create an Advisory Board for Your Small Business

Starting and growing a business is complex and it’s impossible for you—the business owner—to know all the answers. The more information, talent, and resources you can access, the greater your chances of success. Advisory boards can help. No matter how small or large your firm is, you can benefit from building an advisory board.
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