Internal Customer Service

Most people—even I am guilty sometimes—worry only about how customers of the business (external customers) are treated and put little emphasis on how the staff serves one another or their vendors (internal customers).
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What Does the CEO of the Future Look Like?

What do you think of when you picture the CEO of any company in your mind? I’ll bet it’s a stuffy-looking older man in a business suit, holding a leather briefcase and jabbering on a cell phone. A quick Google image search of the term ‘CEO’ proves my hypothesis.
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How to Prevent Workplace Bullying

In every office, not everyone will get along. You’ll always have employees who will butt heads and supervisors who share their feelings about another supervisor just a little too openly and candidly with subordinates. So at what point does a person cross the line from having a bad day to becoming the workplace bully?
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