Sales Coaching, One Size Never Fits All

Too often, our sales coaching, if we do it, really misses the mark. We tend to look at things the same way, coaching our people the same way—when what they really need may be very different. Let me use an example. It is actually based on a real customer situation, but provides a great illustration…

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7 Steps to Planning a Corporate Team Building Retreat

Employees are an essential part of every company. Therefore, organizations must ensure they stay motivated and energized. How can companies achieve this? A team-building retreat does more than give employees a day off work. They provide an avenue for strengthening relationships between the employees and the management. However, for a corporate retreat to achieve the…

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How to Boost Morale and Build Company Culture

What kind of emotional environment are you creating in your office? You might not think about this question daily, but you need to be thinking about it if you want your business to succeed. If your employees are coming into work just waiting to get back home, you need to make some changes. The status…

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The Small Business Road Map to a Collaborative Culture

For small businesses, making the most out of every team member’s strengths is a must. It’s the only way to compete in the global economy, which often pits upstart businesses against far-larger and more established rivals. Doing so means establishing a culture of collaboration that encourages every employee to work with their peers to form…

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Coaching Has a Shelf Life

We are most effective in coaching when we are focused on an observable behavior. That is, “I observed you doing this…” “When this happens, you tend to do…” “What would happen if…” Observable behaviors critical to effective coaching. They provide the context for the conversation. But observable behaviors have a shelf life, or use by…

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The Resurgence of the Family Business

Could you imagine working day-to-day with you son or daughter? Would your father or mother make a good salesperson? Have you ever considered investing in your family’s future by owning a business together? That’s right, the family-owned business is seeing a resurgence. Though popular 2-3 generations ago, the idea of working with family members lost…

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Where’s Your Team Playbook?

This one comes straight from football. From experience and from information about the competition, a coach creates a playbook that contains detailed plans for actions or plays that the entire team must know without question and execute without pause in order to win games and advance toward the playoffs. But you know that of course.…

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