So What CAN You Do?

Perhaps it’s someone on your team at work. Or, maybe a close friend or family member you’re trying to help work through a difficult personal situation.
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You Should Not Avoid Confrontation

Confrontation is one of those things that almost every manager hates. Fearing that an employee may “lose it” or act out, many managers will delay confrontation or even avoid it altogether. As uncomfortable as confrontation is, however, the cost of avoiding it is often very high.
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3 Ways to Be a Better Boss

If you genuinely care about your role as boss to your staff, you’ll be open to making changes to continually improve your management techniques to keep your team happy, reduce turnover, and keep your business operating smoothly.
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Social CEO-ing to Create Customer Champs

Stop thinking of yourself as an ‘employee’ of any organization. In reality, you can never be. You are what you are—a living, thinking, caring human. This is exactly you must convey to your customers, that ‘hey, I am not a robot, wanting all the money in your pocket.’
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