How to Cure WhirlyBrand

Is your brand in a whirl? Many a CEO have ignored the signs and are afraid to contact their brand doctors. Some fear the embarrassment of having to admit that they have long ignored the obvious and suffer from denial. Many simply have no idea why they are suffering and are just confused and anxious.
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How to Harness Your Superpowers

What if you could leap tall buildings in a single bound? What if you had x-ray vision? What if you could fly? We all wish we could harness our superpowers and do amazing things. In this article, I’ll show you how to harness your superpowers.
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How Not To Lead

As much as a business owner should focus on the right behaviors, it is also important to be aware of the wrong behaviors. With few ways to succeed in business and a thousand ways to mess up, evidence suggests that people are more likely to remember what you did wrong than what you did right.
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Firing the Customer

In customer service, I firmly believe that there is a specific instance in which it is appropriate to fire the customer. This customer affects the morale and motivation of the employees and makes it impossible for them to deliver a great customer service experience.
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Execution

During the first couple of years in business, you will constantly be challenged with the bicycle pedals of motivation and discipline. When motivation wanes, discipline must kick in to keep the bicycle moving. Some of the best leaders and managers in business don’t achieve peak results because they simply don’t execute the plan.
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Long Term Focus for Small Business

As a small business owner, it’s easy to get caught up in the excitement of an average day. Especially when work piles up in and around the office, entrepreneurs don’t always take the time to consider the long term impact of what they’re doing. Here are a few things to keep in mind that will help you promote the long term success of your business when the going gets tough.
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