Are You Measuring What Matters?

In my later years with the Vikings, we measured and studied the criteria of a successful offense, and it made a huge impact on our team. And believe it or not, we did it by applying lessons I learned on the factory floors of the textile mills of South Carolina and Georgia.
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10 Tips to Keep Your Team Positive

Your sales and customer service team are the primary customer contact for every business. What does their attitude say about your company? If some of your team are not communicating the message you want, here are 10 questions to ask yourself to ensure they stay positive, focused on message and deliver an exceptional customer service experience.
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Sometimes You Have to Scramble

Making sure you have a plan is important. But what’s even more important is being ready to adjust and change your plan when you encounter reality. The same scrambling ability that helped me in my football career has proven its worth again and again in my businesses, too.
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To Hire or Not to Hire?

Adding employees not only allows for you to expand your business and cast a wider net for your products or services, but also allows for improved efficiency and a more well-rounded business overall.
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Critical Qualities of a Top Manager

In business we are only as successful as the people we hire. And while our front-line employees are critical to our business, choosing the right managers can have significant impact on our success.
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