Posts Tagged ‘Employees’
If Customers Can Own Our Brand, They Can Also Own Our Business
Is a customer loyalty program really a loyalty program? Does the typical customer enrolled in the program feel some sort of connection beyond the rewards, points or discounts they receive?
Read More 3 Apps to Encourage Employee Health and Wellness
Employee wellness should be a top concern for every business leader today. Healthy employees are more productive and focused, use fewer sick days, and cost your business less in healthcare.
Read More 7 Insane Employee Perks at Tech Companies
No such thing as a free lunch? Not true when you’re an employee of Twitter, Facebook, Eventbrite, Google, AirBnB, or Zynga. As you can see in this infographic put together by the team at WhoIsHostingThis.com, tech companies are redefining employee perks and corporate culture.
Read More How to Make Your Customer’s First and Every Brand Experience Amazing
Every once in a while, I have a dynamite first brand experience as a consumer. And, it makes me think just how easy it is for any business or nonprofit to replicate. And, it doesn’t cost a dime!
Read More Could a PEO Help You Grow Your Small Business?
Owning a small business or start-up most likely means you’re wearing many, many different hats. One minute you’re the receptionist; the next the stock-boy; then, the delivery man; and the sales rep; and the human resource director, and on, and on, and on.
Read More Customer Service Must Be Deeply Rooted in Company’s Culture
The bottom line is that to be the best place to buy you must be the best place to work. Here is your best tactic: Treat your employees the way you want your customers to be treated—maybe even better!
Read More How to Motivate Your Team at Work
Thanks to the likes of David Brent, it’s easy to see team motivation as excruciating at worst and slightly cringey at best. But if you’re in charge of a group of people then it’s your responsibility to commit time and effort to ensure they’re happy and productive.
Read More Interview Questions to Avoid and a Safe Job Offer Letter
There have been plenty of articles and advice columns written about the questions you should ask during an interview. But what about the questions you shouldn’t ask?
Read More A Step a Month to Better Customer Service
We all resolve to do better in a New Year, but how many of us really make a plan? What if you had a concrete plan for customer service improvement for each month of the year?
Read More 5 Ways to Weed Out the Wrong Candidates
Are you in the process of hiring more employees for your company? Recruiting and interviewing candidates is a long and tedious process, but if you can perfect the hiring formula, your business can flourish and enjoy unprecedented success.
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