Posts Tagged ‘Communication’
Are You So Busy Selling Your Product That You Won’t Win the Deal?
Don Mulhern published a brilliant post in LinkedIn the other day. I thought I’d expand on his ideas. I spend innumerable hours doing deal reviews. 95% go the same way, they focus on the product the sales person is selling, not what the customer is trying to achieve and how we can help the customer do that.…
Read More5 Tips for the Introverted Thought Leader
Just because you’re an introvert doesn’t mean you’re not well-suited to be a thought leader in your industry. As a matter of fact, there are a good amount of introverts among the most influential movers and shakers of today. If you’re genuinely passionate and knowledgeable about your realm of expertise, you can be a great…
Read MoreStop Emailing and Pick Up the Phone
Recently I was working with a client and was reminded just how destructive email can be when used incorrectly. Like many companies, their standard form of communication is email. They are spread across Canada and internationally. People work together who never meet, and the default form of communication for all issues is email. The problem…
Read MoreHow Effective is the “Why” of Your Business?
A business without a why is like a leader without a purpose. However, it’s easy to mix up a goal with a “why,” and this is where things often go wrong for businesses. Let me explain. A goal is just a destination—a place you want to go to. Don’t get me wrong; goals are important, critical even.…
Read MoreThe Power of Body Language for Business in the USA
Perhaps you do not realize, but someone recognizes you due to a memorable, uncomfortable, humorous, or bad expression and/or body posture you exhibited at a given moment. It is important to know that body language has been studied, and there are proven characteristics of expression associated to codes that reveal people’s personalities. This is what…
Read More5 Helpful Ways to Make Customers Feel Welcome
Customers to just about any business nowadays have plenty of options available to them, and they know that they can easily take their dollars elsewhere. In this highly competitive market, it’s not enough to have a great product at a competitive price. You also need to make your client feel welcomed and appreciated. The good…
Read More4 Questions Bosses Should Ask Their Employees During One-on-One Meetings
As a boss, you have the responsibility to be a leader. Part of being a leader is checking in with individual members of the team. That is because when individual parts of a whole are strong, the group will be stronger and more cohesive as a result. It is a good idea for you to…
Read MoreHow to Establish an Effective Brand Voice
Despite being as integral to brand identity as a logo or company name, it’s easy for small businesses to neglect their brand voice. It may take some time and thought, but the rewards make any effort well worth it. A social media account that people want to follow, killer website copy and compelling content marketing…
Read MorePeople Wisdom from Gandhi
In his terrific new book, Reinvent Yourself, prolific author, entrepreneur, blogger, podcaster, and serial reinventor-of-self, James Altucher shares a ton of wisdom. Included are lessons from business titans to historical figures; world-class athletes to top entertainers, and many more. And, in his usual humble, self-effacing way, he shares golden nuggets of wisdom from…himself as he takes their lessons and serves them up…
Read More14 Business SMS Messages Everyone Needs to Use
Today we start with a question about sending business SMS messages… It seems like I get this question all the time: What SMS messages do I need to send? Can I get sample SMS messages to use? These are great questions and I’m going to answer them today. To put it simply there are a…
Read More