6 Business Phone Systems Features You Should Invest In

Today's tech-savvy market has adopted new communication technologies that improve the efficiency and performance of the enterprise phone system and effectively integrate it with nearly every department in your business.

4 Ways to Improve Office Productivity and Communication

Your phone system may already have Unified Communications (UC) capabilities. If so, that means that you have been boosting your staff's productivity, reducing operating costs, opening up more options for how to make decisions, and being able to navigate that process more quickly.

How the Internet of Things Will Affect Your Telecommunications System

Are you ready for the changes that will impact the way we do business as the Internet of Things takes off? Companies that don’t take...

Make the Switch to Cloud Communications

These days, it seems that everyone is talking about how great the "cloud" is. After all, the cloud can help connect your employees over...

Top 5 Business Video Conferencing Platforms of 2013

We have entered into the age of video communication, and almost every professional will agree, it's a beautiful era! Less travel, less money, less time wasted during the traverse from meeting to meeting and best of all, a heightened level of communication and efficiency!

5 Things to Know Before Choosing a Cloud Based UC System

If you're focused on enterprise mobility—and you really should be if you're planning on staying competitive—you need a cloud based unified communications system that will provide your employees and customers with everything they need.

Call Recording Consent and Ethics

Good businesses genuinely care about each and every interaction that they have with their business partners, associates, and customers. Regardless of who answers the...

Video Conferencing: Do’s and Don’ts

Three decades after it first emerged on the scene, video conferencing has quickly turned into an everyday part of business operations. And because of...

Why You Need a Real Person Talking to Your Customers

Personalization at the small business level, especially local small businesses, means having a live person answer when someone calls. Answering service companies, which have failed miserably in the past, mostly due to technology limitations, are now poised to provide small businesses the added advantage they need in an ever increasingly competitive environment.

5 Signs Your Business Phone System Needs an Upgrade

In today's fast-paced and highly technological world, there are many business tools that are being "phased out." Gone are the days of rolodexes, fax machines, even scanning. It would only go to follow that evolution would affect your business phone system as well.

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