6 Top Business Communication Trends to Expect in 2017

For the first 95 percent of recorded human history to the present, communication was possible only face to face or in written form. Then,...

Busted: 5 Myths About Your Office Phone System

While many large businesses have now adopted VoIP phone systems, small and medium organizations have been slower to climb on board.

Call Recording Consent and Ethics

Good businesses genuinely care about each and every interaction that they have with their business partners, associates, and customers. Regardless of who answers the...

What Customers Think About Your Auto Attendant Phone System

Few organizations, large or small, could survive without an auto attendant phone system. In our "We Want It Now" society, callers expect an instant response.

6 Business Phone Systems Features You Should Invest In

Today's tech-savvy market has adopted new communication technologies that improve the efficiency and performance of the enterprise phone system and effectively integrate it with nearly every department in your business.

What You Need to Know Before Buying a New Business Phone System

If you’re in the market for a new business phone system, the choices can seem overwhelming, making it tempting to just put things off. In...

Business Essentials: The Importance of Strong Communication Systems

Companies have a number of different options when it comes to addressing their telecommunications needs. Providers of business phone systems are able to offer a wide array of useful communications technologies to their clients. Many of these technologies can serve to significantly increase the efficiency of a business, and allow for a higher level of customer service.

6 Reasons Old Business Phone Systems Are Costing You a Fortune

The NEC phone systems companies install most are giving those companies a tremendous advantage over companies running older enterprise phone systems. Digital phone systems provide so many advantages that reduce costs and improve efficiency that it makes no sense to continue running a company with an outdated business phone system.

5 Tips for Preparing Your Call Center for the Busy Holiday

As the holidays approach, most businesses find that they must deal with extra demands on their call centers because of seasonal promotions, heavy vacation schedules, and temporary workers.

The Biggest Threat to Your Small Business Phone System

Most small businesses operate on limited budgets, and unexpected expenses can derail even the most best laid out business plans. So imagine getting a phone bill for $200,000—when you expected only a small fraction of that!
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