How to Increase Your Efficiency as a Freelancer

Freelancers are typically faced with a lot more opportunities, challenges and pitfalls while working. Why I mention those 3 things? Well, with so much...

5 Ways Hiring an HR Professional Sets You Up for Growth

Employees are the lifeline of any business; we all know that one bad hire can damage your team and your brand. Just after the...

6 Crippling Customer Service Non-Calls

The most devastating customer service calls are the ones you don’t get. They are far more damaging to your business that the ones you...

Why Virtualization Is Good for Your Business

If you have ever split your computer drive into multiple partitions, you have engaged in what is known as virtualization. A drive partition is...

How to Use a Law Index

Economic trends probably aren’t the first thing on your mind when you wake up in the morning. In fact, you probably give little thought...

Building a Loyalty Model

The kind of loyalty model I will be discussing in the next several blogs is a basic business model that is often used in...

Another Look at Your Customers

In my previous blog I discussed the tyranny of the urgent and why is such a limiting perspective in understanding customers. I closed the...

Building from the Ground Up: Why You Should Hire for Leadership Potential

Promoting your employees internally has a lot of upside: those promoted perform better in their first two years of being hired, are more likely...

Risk and Return

I was lucky to be able to be a jump judge recently at the Red Hills Horse Trials in Tallahassee. The horse trials consist...

How Evolving into a “Tech Company” Could Secure Your Future

How broadly do you define your business? We’re living in an age where business success is shrouded in a conundrum. Let me explain what I...

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