Payroll Cards: A Raw Deal for Employees?

Bad news for employers using payroll cards to pay their employees: A federal regulator is now saying employers can't require employees to use them, and must offer an additional payroll option as an alternative, according to the Wall Street Journal.

5 of Steve Jobs’s Biggest Mistakes

It's a great disservice to everyone, especially young people, that the stories that we often hear about the most accomplished entrepreneurs sound so effortless. Despite what we may have read, Steve Jobs was no different. Here are five of Jobs's greatest mistakes, all of which history shows he ultimately learned from.

Laziness and Apathy are Customer Service Killers

Most people in front-line customer service jobs want to work hard, be helpful, and take care of the customer. No matter what the reason behind bad incidents the really bad thing is that they can create a negative impression for the business. The customer experience is lost.

Salary vs. Hourly: How Are You Paying Your Employees?

What is the best way to pay the people who work for you? Should you pay them by the hour, or would putting everybody on salary be a better idea? There are benefits and drawbacks to both options.

Recognizing and Responding to Institutional Customer Complaints

An institutional complaint happens when a customer complains about the way you do business. Usually the complaint is issued to a front line employee who has no control over the concern identified.

How to Start the Bookkeeping Process

Even if you do hire a bookkeeper, you have to be able to give them something to work with. So here's how you should think about starting the bookkeeping process.

How to Give Performance Evaluations and Employee Feedback

Feedback is an essential component of any organization, no matter whether it's a big one or small one, as it enables workers and managers to understand what they are doing well and how things could be improved.

Failure is the Greatest of Teachers

Not all companies are successful. The end game can be a failure of the business. In fact, many angel investors or venture capitalists look for and respect the lessons learned by entrepreneurs that have survived a failed business.

How to Hire a Bookkeeper

Knowing the ins and outs of how to hire a bookkeeper is important for running a successful business. It is essential to get the right person working for you who is a good match for your company.

Gain a Competitive Advantage through Workforce Management

Workforce management is one of the main functions of the human resources manager of any company and yet it does not always get the attention that it deserves.
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