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Do These 3 Things on Social Media to Provide the Best Customer Service

Social media isn’t just for marketing anymore. It’s a place for you to network and develop company culture. It’s also most likely the first place your potential clients get an impression for your business. Your…

Why You Should Hire People Smarter Than You

Throughout today’s business world, a growing trend is developing where managers routinely reject applications from potential employees who they worry may be smarter than them. As a matter of fact, a growing number of managers…

3 Steps to Exceed Expectations and Turn Your Business into a Customer Company

The 21st-century economy isn’t made for complacency. Constant disruption and innovation in business require continual evolution and development. It also demands something personal: a genuine connection to your customer. As Henry Ford said, “If there…

The #MeToo Movement in Small Businesses

As the #MeToo movement sweeps the nation, and more people in positions of power are accused of sexual harassment or worse, businesses have had to sit up and take notice. Clearly, there are reputation risks…

3 Tools to Proactively Handle Reviews of Your Dental or Healthcare Practice

Do you think online reviews have little to no effect on your dental practice? If your answer is yes, you are among the 7% of practitioners who still think the same! If you actively promote…

6 Reasons You Need to Become a Data Expert for Business Success

Researchers estimate that people absorb five-times the amount of information as our ancestors who lived 25 years ago, and people process as much information today as those in the 15th century absorbed during their entire…

How to Automate Your Small Business

The logistics of running a small business can eat up a lot of your time. Seemingly simple tasks, like tracking mileage and invoicing, can often keep you working late into the night and on weekends….

3 Ways to Shift Mindsets for Implementation of BIM

Fear of failure, fear of change, and fear of criticism are all hardwired into the human brain as deeply as the primal urge for self-preservation. However, when humans embrace change, with its demands for flexibility…

9 Innovation Practices for Long-Term Business Health

A guiding principle for startup success, as well as the long-term health of a mature business, is a liberal dose of innovation at the beginning, with additions of the same on a regular basis. Unfortunately,…

Robots: The New Tech Trend Taking Off

For a select group of early adopters, robots are making life safer and easier. They’ve emerged from labs walking, rolling and leaping on command. The term robot originated in 1921 from Czechoslovakian playwright Karel Capek’s…

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