People Skills

A Great Start to Resolving Conflict

Recently, I posted on my Facebook page: “Focusing on how the *other person* views the situation is a great start to resolving a difficult interaction.” Yet, this can be difficult because—in order to do this—we must step…

The Unhappy Worker Effect is Slowing Down Your Business

In today’s business world, there seems to be a revolving opinion that all employees are unhappy with their occupation. It is heard so often that people will not even ask each other how their day…

6 Simple Ways to Keep Morale Up in the Workplace

According to the American Psychological Association (APA), happy employees are more likely to have better health, relationships and even money management skills. Keeping morale up in the workplace is essential to keeping employees happy and…

Does Everyone Need Coaching?

Participating in a webinar the other day, for a moment I was stumped by a question, “Does everyone need coaching?” I guess, more than being stumped, I was stunned with the question. But on reflection,…

The Anatomy of a Great Business Team

In business, the dynamics of a team can make or break a project; this is even more prominent in small businesses where the role of each individual in the team is felt more keenly. In…

Gifts versus Cash: Which is More Effective as a Corporate Giveaway?

Certain corporate gifts have a greater effect than cash. A recent study demonstrated that that travel and merchandise incentives are more attractive to employees and investors than financial incentives. In the merchandise category we have…

7 Tips on Building Better Connections with Your Team

Entrepreneurs need to be effective team leaders, since no one can transform an idea into a product and a business without some help. Unfortunately many founders I work with as a mentor are experts on…

engage-and-honor-employees-for-a-happy-and-trustworthy-brand---part-2

Engage and Honor Employees for a Happy and Trustworthy Brand – Part 2

Last week in Part 1, we looked at how unhappy employees can affect your brand. Every employee touchpoint conveys your brand to customers. So, how do you create internal customer (employee) centrism?
engage-and-honor-employees-for-a-happy-and-trustworthy-brand

Engage and Honor Employees for a Happy and Trustworthy Brand

Whether you work for a small business or nonprofit organization, its brand determines its success. Every touchpoint conveys the brand to customers. And, who’s in charge of touchpoints? Employees!
negotiate-properly-to-secure-a-beneficial-agreement

Negotiate Properly to Secure a Beneficial Agreement

When your company or startup doesn’t make a good profit and you barely have any negotiating leverage, conventional negotiation rules don’t apply.

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