Some leaders prefer to take a hands-off approach when it comes to their employees' personal lives, but, in fact, getting to know your employees outside of work and taking an active role in supporting their hobbies can benefit your company in several unexpected ways.
Your sales and customer service team are the primary customer contact for every business. What does their attitude say about your company? If some of your team are not communicating the message you want, here are 10 questions to ask yourself to ensure they stay positive, focused on message and deliver an exceptional customer service experience.
In business we are only as successful as the people we hire. And while our front-line employees are critical to our business, choosing the right managers can have significant impact on our success.
A good job is hard to find, but every entrepreneur knows a good employee is even harder to keep. As an entrepreneur, one must ensure his or her company is staffed with people who look forward to coming to work every day for more than a paycheck.
Smart leaders invest in the talent of their employees. Talented employees make businesses succeed and they add value to your company—great leaders recognize that.
How many of your employees are engaged? How many are enthusiastic about their jobs? Happy and engaged employees tend to be more productive and committed to their work, which can ultimately help drive business success. In this Tip, we offer 8 best practices for improving employee engagement.
Thanks to the likes of David Brent, it's easy to see team motivation as excruciating at worst and slightly cringey at best. But if you're in charge of a group of people then it's your responsibility to commit time and effort to ensure they're happy and productive.
As human beings we are basically run by an operating system or "belief system" we don't even realize we are run by. Yes, we are conscious of many of our beliefs—we're just not conscious of being controlled by them.
By 2025, approximately 75% of the world's workforce will consist of millennials (Gen Y), according to a study from the BPW Foundation. Companies that survive past 2025 will be those that develop the trust of the millennial workforce.
The first step in overcoming excuses from anyone, whether it is your team, your hostess or your kids, is to stop accepting it. We have a tendency to just wave it off with a flip answer.