6 Questions You Need to Answer Before Creating Your Change Communication Plan

When communicating change—especially big, complicated change—would you fire off a few emails and cross your fingers that employees understand what to do? Inspiring confidence...

10 Leadership Communication Tips to Build Employee Engagement

According to a fairly recent study conducted by the Gallup Business Journal, only a mere 30% of employees in the US are actively engaged...

Fewer Words, Greater Effect

I have a good business friend, an experienced manager and teacher with a Harvard MBA, whose deep thinking creativity and intelligence are admired by...

5 Tips for Effective Communication in Your Small Business

In business, if you fail to communicate, you fail. And the special difficulty in small business is that you’re required to be an effective...

The Power of Parables as a Leadership Tool

Parable: Defined as a short simple story intended to illustrate a moral or religious lesson. These stories have been passed down from generation to generation through...

How to Streamline Remote Working for Your Team

Working for a small business in 2017 is different than it was in past years. More people are working remotely. However, streamlining the team...

Stop Emailing and Pick Up the Phone

Recently I was working with a client and was reminded just how destructive email can be when used incorrectly. Like many companies, their standard form...

The Power of Body Language for Business in the USA

Perhaps you do not realize, but someone recognizes you due to a memorable, uncomfortable, humorous, or bad expression and/or body posture you exhibited at...

Context is King

Context is king. When you think about companies who take risks and are edgy when it comes to their marketing, the insurance industry would...

Maximizing Staff Engagement and Productivity at Meetings

At one point or another, we’ve all had the pleasure of attending a painfully unproductive meeting. Most businesses have far too many meetings and...

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